Toast unveils handheld POS with cellular capabilities

July 31, 2025

Toast has released Toast Go 3, a handheld point-of-sale device, designed to enhance speed and service for restaurants operating in diverse environments. The…

Pizza Hut Israel teams up with Pairzon for smarter, faster marketing results

July 29, 2025

Pizza Hut Israel has partnered with AI marketing platform Pairzon for faster insights, sharper targeting and measurable business impact across dozens of…

Bojangles partners with Alyath for EV charging stations

July 25, 2025

Southern restaurant chain Bojangles has inked a partnership with Smart Big Box, Alyath EV and Energy and Environment Design Services to install turnkey…

How to navigate the drive-thru landscape

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can drive-thrus navigate long waits, order accuracy and innovative tech? A panel at the Fast Casual Executive Summit will take a deep dive into the…

From hype to frontline impact: Building trust through thoughtful AI

Elevating your frontline with AI tools that make a real impact.

Train smarter: Boost frontline performance while reducing costs

Organizations rely on their frontline teams to deliver for customers, protect the brand and keep operations running smoothly. But traditional…

Chick-fil-A enhances Code Moo digital game for summer

July 15, 2025

Chick-fil-A is bringing new missions to its animated Code Moo digital game. Rewards include food items and limited-time cow-themed merch, according to a press…

Multi-location QSR brand unifies CX and EX data for actionable insights

Unified Experience Management® reveals the leadership factor driving top-tier performance

Presented by Service Management Group

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

How smart labeling can boost speed, accuracy in restaurants

July 8, 2025

In a webinar, "Smart Labeling for Growing Restaurants: Boost Speed, Accuracy and the Guest Experience," Star Micronics America Product Manager Bill Shuff will…

How cloud POS supports omnichannel operations

by Abhinay Gupta — SEO Lead, Restroworks

Today's restaurants operate beyond physical walls, with cloud-based POS systems becoming essential for managing the complexity of an omnichannel presence and…

Smart Labeling for Growing Restaurants: Boost Speed, Accuracy & the Guest Experience

In this session, we showed how smarter labeling at every station helps you reduce errors, speed up service, and create a more consistent guest experience…

Presented by Star Micronics America

Yum China launches AI assistant

June 24, 2025

Yum China has launched Q-Smart, a hands-free AI enabled assistant for restaurant managers. Q-Smart helps frontline managers manage a wide range of day-to-day…

Rethinking QSR: Build better customer experiences with experience design

Learn how experience design helps QSRs eliminate friction, personalize service, and boost loyalty before customers ever walk through the door.

Pollo Campero partners with SMG to deliver unforgettable customer experiences

The power of combining a tradition of service and hospitality with strategic customer experience management

Presented by Service Management Group

SynergySuite Shortlisted in the 2025 SaaS Awards

June 20th, 2025—SynergySuite has been shortlisted for the Best SaaS Product for ERP, Best SaaS Solution for BI, Analytics and Reporting, and the Best SaaS…

6 key trends shaping the future of commerce in 2025

June 17, 2025

To meet evolving consumer expectations, retailers and restaurants must prioritize convenience and personalization, according to the 2025 Commerce Experience…

Miso's robot fry cooks get a boost from Roboworx

June 17, 2025

Miso Robotics, a provider of restaurant technology and AI kitchen automation, including Flippy Fry Station robots in Jack in the Box and White Castle, has…

Donatos taps Appetronix for first fully automated pizza kitchen

June 13, 2025

Donatos Pizza has tapped Appetronix, a foodtech company specializing in the development and design of autonomous robotic solutions for commercial restaurant…

How the latest technology, AI are transforming fast-food dining

by Michelle Connolly — Director of Sales, Managed Services & Solutions Group, Panasonic Connect North America

QSRs are increasingly adopting advanced technologies like AI-enabled touchpoints, smart displays and self-service kiosks to meet consumer demands for…