Nominations open for Top Women in Retail Technology awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…

AI is rewriting the rules of restaurant strategy — here's how to keep up

July 27, 2026

Consumer behavior is shifting. Privacy expectations are tightening. Data regulations are evolving by the month. For restaurant leaders trying to make smart…

How to Make Sure Only the Right People Are in Your Team Chat

Wrong people in your team chat? Learn why it happens, what it costs, and how to keep every group chat organized so messages only reach the right people.

The Hidden Driver of Order Accuracy

How label technology powers speed, accuracy, and operational efficiency in a digital-first world.

Presented by Iconex

Hungry Howie’s partners with DoorDash for massive digital overhaul

by Mandy Wolf Detwiler — Editor, Connect Media

Hungry Howie’s has partnered with the DoorDash Commerce Platform to completely overhaul its digital ecosystem — including a rebuilt app, unified customer…

The next generation of QSRs Part 2: How AI, personalization are turning loyalty into a growth engine

by Valerie Gritton — Editor, Connect Food

Following Part 1’s look at how rising costs and changing consumer expectations are reshaping value, Part 2 examines how QSR brands are using loyalty data, AI…

Opus launches tool to turn franchise data into action

July 20, 2026

Opus Training, a training operations platform used by multi-unit brands, has launched Opus Recommendation Engine, a product designed to convert operational…

McDonald's kiosk update closes rewards loophole

July 20, 2026

McDonald's customers claim the company has closed a loophole that allowed diners to redeem multiple app deals during a single restaurant visit by placing…

Case Study: Kiosk Upgrades Fast-Forward the Fun at Dave & Buster’s

Dave & Buster’s set out to modernize its self-service environment to better align with the fast-paced high-energy experiences guests expect. By partnering with…

Presented by DIEBOLD NIXDORF INC.

Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

The Summer Reckoning: What Peak Season Reveals About QSR Labor Strategy

Summer traffic is up, but the labor pool isn't keeping pace. New data shows seasonal hiring down for a third straight year while travel spending climbs. Back…

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad…

Presented by Hang

Dodo Pizza’s playbook for international success

by Mandy Wolf Detwiler — Editor, Connect Media

In this Pizza Marketplace podcast, executives from Dodo Brands discuss how the company uses its proprietary technology platform and a balance of global…

Hungry Howie's partners with DoorDash to overhaul digital ordering, loyalty program

July 14, 2026

Hungry Howie's and DoorDash have partnered to overhaul the pizza chain's digital ordering system, website, mobile app and loyalty program, according to a press…

Palmer Digital Group launches standalone digital order confirmation board for QSR drive-thrus

July 13, 2026

Palmer Digital Group has launched the PDG 22OCBSM Order Confirmation Enclosure, offering a standalone solution that adds digital order confirmation to…

Dairy Queen hires Phil Crawford to lead global retail technology

July 8, 2026

International Dairy Queen Inc. has named Phil Crawford as executive vice president and chief technology officer, according to a press release.

Report: Cyberattacks hit 78% of restaurants despite security confidence

by Amy Sorter — Writer and Editor, Connect Media

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…

The 6 Best Team Chat Apps for Restaurant Teams

Restaurant teams all work a little differently, but they all need organized team communication. Here's what to look for, plus the 6 best team chat apps for…

Rethinking the drive-thru experience for today’s conscious consumer

by Michelle Connolly — Director of Sales, Managed Services & Solutions Group, Panasonic Connect North America

To combat modern drive-thru challenges like slow service and order inaccuracies, quick-service restaurants are adopting incremental tech upgrades — such as…

Why Your Restaurant Staff Can Never Truly Clock Out From the Work Chat

When work and personal messages land in the same messaging app, your restaurant staff can never truly clock out. Here's what that costs you.