Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Olo, Conversable team up on new order, social messaging solution

August 30, 2016

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry.

Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

The QSR IT industry's future is both competitive and rosy, report finds

August 24, 2016

The QSR IT market is getting crowded according to a Transparency Market Research report released this week. The abundance of software companies offering…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Long John Silver's launches digital campaign

August 18, 2016

Long John Silver's this week debuted a new campaign using a variety of online channels, according to a company press release. The campaign revolves around a…

Wetzel's Pretzels reveals new mobile app

August 17, 2016

Wetzel's Pretzels unveiled its mobile app, available to U.S. IOS and Android users, according to a company press release. It allows guests to earn free…

Should franchisors rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

DoorDash delivers Dunkin' Donuts daily in NYC

August 2, 2016

Dunkin' Donuts introduced its delivery service to New York City in Brooklyn and Manhattan, according to a company press release. DoorDash will be handling the…

Wendy's and Uber partner to benefit kids in foster care

July 29, 2016

Wendy's is partnering with Uber to help kids in foster care find homes, according to a company press release. From now until the end of the promotion, Uber…

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

McDonald's brings virtual reality to light

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

McDonald's just completed a makeover of a Singapore location and it is using virtual reality kiosks to show off all its improvements.

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

by S.A. Whitehead — Food Editor, Net World Media Group

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?