How Smashburger, Billy Sims BBQ, East Coast Wings get franchisees to be social

by Travis Wagoner — Editor, Networld Media Group

Marketers have been touting the benefits of digital marketing for years, but motivating franchisees to carve out time to learn the ropes can be difficult.

NetWaiter launches loyalty program for online ordering

April 13, 2016

NetWaiter has launched a loyalty program for online ordering.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Taco Bell upgrading ordering process via artificial intelligence

April 12, 2016

Taco Bell has introduced TacoBot, an ordering tool integrated with Slack.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

Registration open for free webinar: 'Using Tablet Technology To Give Guests What They Want'

April 11, 2016

In the free webinar, David Lehman, Norwegian Cruise Line’s VP of IT infrastructure and fleet technology, will discuss how implementing new technology in two of…

Benefits of a technology billfold: Why the mobile wallet is here to stay

by Art Julian — CEO, Cbs inc

There will be more than 200 million mobile-wallet users across the U.S. by the end of 2016.

Benbria's Loop 'Guest Engagement' now brand standard for A&W Canada

April 11, 2016

Benbria, a provider of mobile messaging and guest-engagement software, has become the brand standard for A&W Canada.

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

McDonald's partners with software company to measure success of business initiatives

April 5, 2016

Applied Predictive Technologies announced that McDonald's USA LLC has signed an agreement to license APT's Test & Learn and Menu Analyzer software solutions.

Free webinar: Are your mobile engagement strategies too old school?

April 4, 2016

Gone are the days of a one-size-fits-all approach, and marketers must become familiar with what strategies and tactics will work and also the surprises that…

White Castle gets in on April Fool's Day fun

April 1, 2016

The chain stated it will begin nationwide delivery of The Original Slider in Crave Cases (30 Sliders) via Crave Copters, unmanned aerial vehicles more…

McDonald's kiosks arrive in almost half of European locations

April 1, 2016

McDonald's has finished rolling out self-ordering kiosks to 45 percent of its 7,900 locations in Europe, with a 90 percent rollout in France.

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

Revention integrates with TenderCard

April 1, 2016

Revention and TenderCard, a provider in the stored value industry in gift card and loyalty services since 1997, have partnered to offer a value-added product…

Caging your losses: How controlling loss can offset costs of using cage-free eggs

While restaurant owners and operators can try to pass price increases to customers, recent media reports suggest that although consumers are willing to pay…

HotSchedules, Kitchen Brains partner on IoT integration strategy

March 30, 2016

HotSchedules has partnered with Kitchen Brains to bring its SCK Quality Production Manager together with the HotSchedules IoT platform.

'Hungry Buddy' promises to make dining alone a more engaging experience

March 29, 2016

The experience of dining alone is about to change, at least for patrons of Jack In The Box.