Highlights: Restaurant Franchising & Innovation Summit 2023

This past March, restaurant industry leaders gathered in Miami for the 7th annual Restaurant Franchising & Innovation Summit.

Thanx’s launches system to give restaurants more content control

Thanx, a guest engagement and retention platform company, has launched a content management system to give restaurants and retailers the control and…

Pizaro's Pizza

See what Pizaro’s Pizzeria has to say about Revention

Givex Customer Websuite: Your Customer Touchpoints in the Palm of Their Hands

Mo Chaar, chief commercial officer of Givex, demonstrates its Customer Websuite, a branded Progressive Web App (PWA).

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Pita Pit talks choosing the right technology for your brand

Doug Reifschneider, Pita Pit vice president of marketing, discusses the challenges of making the right technology choice for your fast casual brand.

The voice of a Sub Station II franchisee

Sub Station II franchisee Mike Monson chats with Tim Tang of Hughes about the voice of the franchisee and the importance of relevancy.

Red Robin COO on using tech to meet evolving consumer needs

Carin Stutz, COO of Red Robin, chats wth Tim Tang of Hughes about how the chain handles customers' evolving needs, which includes a push for technology.

How Wow Bao 'wows' 'em with cartoon-adorned cubbies

Wow Bao's Geoff Alexander talks about how the brand uses kiosks, cubbies and cartoons to delight busy customers even when they are in a huge hurry to pick up…

Jamba Juice using tech to help manage costs of doing business

Susan Taylor, director of franchise operations at Jamba Juice,

Ichor Restaurant Group CEO: 'Technology touches all aspects of our business'

Jeff Bradbury- Hughes interview with Brian Bailey- Ichor

Quiznos VP: 'Big data key to growing brand'

Big data is where it's at when it comes to must-have marketing technology, said Chris Ruszkowski, VP of marketing for Quizno's.

Freshii marketing VP chats about the brand's love of technology, social media and Drake

Melissa Gallagher, Freshii VP of marketing, chats about the variety of marketing techniques that the chain uses to get stand out among its competitors.

Why Dairy Queen added virtual reality to training program

Dairy Queen's Kim Brastad discusses the use of virtual reality and gamification in the chain's training program.

Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

Mazzio's CEO: 'Today's generation wants to learn in a new way'

Millennials have changed the way Mazzio's trains employees.

Technology helping Rise to raise profile

Rise Biscuits Donuts director of technology discusses how the chain's use of technology is helping the brand expand.

Video: How Chick-Fil-A works with franchisees to ensure success

The brand succeeds by having each franchisee become integrated into the community and is always seeking ways to boost the customer experience via new…

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.