Restaurant industry's 2012 trends shaped by demographics, nutrition

by Alicia Kelso — Editor, QSRWeb.com

NPD Group's research also expects retail competition to increase and commodity prices to affect menu offerings.

Under new leadership, Rita's Italian Ice ready for overseas debut

by Alicia Kelso — Editor, QSRWeb.com

New CEO offers insight on changes to store layouts and marketing plans.

Dunkin' Donuts Chicago unit opens with new look, enhanced menu

by Alicia Kelso — Editor, QSRWeb.com

Dunkin' Donuts will open its 500th Chicago location Jan. 14. The milestone restaurant will feature a new design, with updated colors and coffee buzz words…

Study: Differentiate marketing messages to teens, tweens

The Millennials spent $73 billion at restaurants in 2010.

Sonic to focus on breakfast, ad exposure

by Alicia Kelso — Editor, QSRWeb.com

Company's Q1 Fiscal 2012 results include slight increase in same-store sales.

Dunkin' Donuts, Baskin-Robbins outline ambitious expansion plans

by Alicia Kelso — Editor, QSRWeb.com

New franchise agreement calls for approximately 50 Baskin-Robbins restaurants to be opened in Vietnam over the next several years.

Adding brand personality to a mobile app is important

by Alicia Kelso — Editor, QSRWeb.com

As more brands launch iPhone and Android applications, they should differentiate with interactive, fun features.

Commentary: Keep the bathroom clean or risk losing customers

You may have the cleanest kitchen and best food in the city, but if the bathroom is dirty, customers won't think favorably of your operation.

Gluten free goes mainstream

Gluten-free menu claims have grown 114 percent over the last three years, proving that consumers beyond those diagnosed with celiac disease are eating…

How Wendy's dethroned The King

by Alicia Kelso — Editor, QSRWeb.com

Burger King's identity crisis in 2008 and the commensurate sales slide left the chain vulnerable for a revolution.

Restaurant industry has strong showing in Entrepreneur's top franchise rankings

by Alicia Kelso — Editor, QSRWeb.com

Magazine's annual rankings of top franchised companies weigh stability, growth rate, size of the system, startup costs and more.

Commentary: 10 restaurant marketing tips for 2012

Creating engaging, informative communications for your guests and keeping them involved with your brand online and off, is what we call the "new enhanced…

QSRweb.com's Top 10 stories of 2011

by Alicia Kelso — Editor, QSRWeb.com

Product upgrades, restaurant overhauls on the menu this year.

Carl's Jr. expands turkey burger line, CKE's Q3 sales up

by Alicia Kelso — Editor, QSRWeb.com

Another New Zealand franchisee on board for Carl's Jr. expansion.

Webinar: Digital drive-thru menu boards maximize messaging

by Alicia Kelso — Editor, QSRWeb.com

As more QSRs explore digital technology, there are key considerations to keep in mind.

Study: QSRs respond to toy ban by moving healthier meals into spotlight

by Alicia Kelso — Editor, QSRWeb.com

Research following the Santa Clara, Calif., ordinance finds no new or reformulated menu rollouts.

QSRs step up promotions for the holidays

by Alicia Kelso — Editor, QSRWeb.com

Gift cards are predicted to be popular this year.

Burger King adds Coca-Cola Freestyle

by Alicia Kelso — Editor, QSRWeb.com

Burger King Corporation's company-owned restaurants across the U.S. now feature the Coca-Cola Freestyle fountains.

Beverage innovation becoming a necessity

by Alicia Kelso — Editor, QSRWeb.com

A Q&A with one of the leading specialty beverage experts in the restaurant industry.

QSR mobile marketing focuses heavily on couponing

by Alicia Kelso — Editor, QSRWeb.com

Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.