Features
Commentary: Creating compelling content across digital marketing channels
Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.
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NPD Group: Revenue-generating beverage orders on the decline
by Alicia Kelso — Editor, QSRWeb.com
Tap water requests on the rise, along with specialty coffees and iced tea.
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Restaurants ready for Halloween weekend
by Alicia Kelso — Editor, QSRWeb.com
One in five Americans expected to order takeout or delivery; QSRs showcase themed LTOs.
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NRA recaps recent victories at FCES 2011
Nutrition, menu labeling, marketing to kids are areas in which the foodservice industry has gained ground.
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Restaurants embracing demand for scratch cooking
Despite increased need for skilled labor and equipment, adding pure and real ingredients is worth it.
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Subway continues commitment to Eco Restaurant model
by Alicia Kelso — Editor, QSRWeb.com
Sandwich chain now has 14 green units open, with more on the way.
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Coffee chains to battle over India market share
American coffee giants prepare to take over Indian market. Who will come out on top?
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Order hear: Culver's adds more accessible drive-thrus
by Alicia Kelso — Editor, QSRWeb.com
About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.
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Study: QSR Hispanic advertising up in 2010
by Alicia Kelso — Editor, QSRWeb.com
The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…
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Whataburger's new campaign shows customer perspective
by Alicia Kelso — Editor, QSRWeb.com
Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.
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More chains leveraging online solutions for HR management
by Alicia Kelso — Editor, QSRWeb.com
Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.
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Commentary: Ten lessons the restaurant industry can learn from Steve Jobs
by Alicia Kelso — Editor, QSRWeb.com
Innovator, visionary, entrepreneur always kept a focus on the customer.
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Commentary: Digital menus create memorable drive-thru experience
Tips on how to use digital signage to boost drive-thru sales.
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The beat goes on: Music can make or break customer experience
by Alicia Kelso — Editor, QSRWeb.com
Diverse playlists, volume key factors in guests' intent to return to a restaurant.
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Quiznos expansion strategy focuses on c-stores
by Alicia Kelso — Editor, QSRWeb.com
Locations are attractive for franchisees, offering menu flexibility and pre-existing infrastructure.
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Getting an ROI out of true sustainability
by Alicia Kelso — Editor, QSRWeb.com
Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.
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Restaurants integrating Facebook ordering platform
by Alicia Kelso — Editor, QSRWeb.com
ONOSYS launches fully integrated application to supplement primary websites.
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Commentary: Social media has earned a seat at the table
Social media efforts need to be on par with all of the mainstream disciplines, such as operations, marketing and real estate.
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Coffee chains ramp up cup recycling efforts
by Alicia Kelso — Editor, QSRWeb.com
Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.
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Google Wallet now available for consumers
by James Wester
Initial retail partners include Einstein Bros. Bagels and Subway.
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