Subway continues commitment to Eco Restaurant model

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain now has 14 green units open, with more on the way.

Coffee chains to battle over India market share

American coffee giants prepare to take over Indian market. Who will come out on top?

Order hear: Culver's adds more accessible drive-thrus

by Alicia Kelso — Editor, QSRWeb.com

About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.

Study: QSR Hispanic advertising up in 2010

by Alicia Kelso — Editor, QSRWeb.com

The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…

Whataburger's new campaign shows customer perspective

by Alicia Kelso — Editor, QSRWeb.com

Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Commentary: Digital menus create memorable drive-thru experience

Tips on how to use digital signage to boost drive-thru sales.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

Quiznos expansion strategy focuses on c-stores

by Alicia Kelso — Editor, QSRWeb.com

Locations are attractive for franchisees, offering menu flexibility and pre-existing infrastructure.

Getting an ROI out of true sustainability

by Alicia Kelso — Editor, QSRWeb.com

Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.

Restaurants integrating Facebook ordering platform

by Alicia Kelso — Editor, QSRWeb.com

ONOSYS launches fully integrated application to supplement primary websites.

Commentary: Social media has earned a seat at the table

Social media efforts need to be on par with all of the mainstream disciplines, such as operations, marketing and real estate.

Coffee chains ramp up cup recycling efforts

by Alicia Kelso — Editor, QSRWeb.com

Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.

Google Wallet now available for consumers

by James Wester

Initial retail partners include Einstein Bros. Bagels and Subway.

Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

Partnership puts food safety in spotlight

by Alicia Kelso — Editor, QSRWeb.com

National Restaurant Association joins SCA to promote training and hygiene in September and beyond. 

Wendy's testing store designs that 'push the envelope'

by Alicia Kelso — Editor, QSRWeb.com

42-year-old company's four modern prototypes focus on food, heritage.

QSRs roll out fall LTOs, promotions

by Alicia Kelso — Editor, QSRWeb.com

Autumn flavors pushed into spotlight; football-themed promotions generate guest excitement.

Tips for expanding into foreign markets

Just because strategies and initiatives worked in one region doesn't mean they'll work in another; be open and flexible.