Earnings call: Wendy's gears up for 'mid-tier' burger launch

by Alicia Kelso — Editor, QSRWeb.com

Third quarter takes a hit from Arby's sale; however revenues and transactions up.

Burger King's new Crown Program enhances family mealtime

by Alicia Kelso — Editor, QSRWeb.com

BKC establishes fund to support various charities.

TCBY CEO discusses the company's continued evolution

by Alicia Kelso — Editor, QSRWeb.com

Chain creates consumer insight team to stay ahead of busy segment.

Tim Hortons rolling out specialty coffee line

by Alicia Kelso — Editor, QSRWeb.com

The lattes will eventually be available at nearly 3,000 locations in Canada and the U.S.

Cause marketing is good for business

by Alicia Kelso — Editor, QSRWeb.com

Does your fundraising campaign resonate with your guests?

Commentary: Creating compelling content across digital marketing channels

Follow basic guidelines to get started and then, with time, you'll learn what timing, frequency and content works best for your customers in each channel.

NPD Group: Revenue-generating beverage orders on the decline

by Alicia Kelso — Editor, QSRWeb.com

Tap water requests on the rise, along with specialty coffees and iced tea.

Restaurants ready for Halloween weekend

by Alicia Kelso — Editor, QSRWeb.com

One in five Americans expected to order takeout or delivery; QSRs showcase themed LTOs.

NRA recaps recent victories at FCES 2011

by James Bickers

Nutrition, menu labeling, marketing to kids are areas in which the foodservice industry has gained ground.

Restaurants embracing demand for scratch cooking

Despite increased need for skilled labor and equipment, adding pure and real ingredients is worth it.

Subway continues commitment to Eco Restaurant model

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain now has 14 green units open, with more on the way.

Coffee chains to battle over India market share

American coffee giants prepare to take over Indian market. Who will come out on top?

Order hear: Culver's adds more accessible drive-thrus

by Alicia Kelso — Editor, QSRWeb.com

About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.

Study: QSR Hispanic advertising up in 2010

by Alicia Kelso — Editor, QSRWeb.com

The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…

Whataburger's new campaign shows customer perspective

by Alicia Kelso — Editor, QSRWeb.com

Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Commentary: Digital menus create memorable drive-thru experience

Tips on how to use digital signage to boost drive-thru sales.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

Quiznos expansion strategy focuses on c-stores

by Alicia Kelso — Editor, QSRWeb.com

Locations are attractive for franchisees, offering menu flexibility and pre-existing infrastructure.