Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

Text marketing highly effective for pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Pizza Marketplace Podcast, editor Mandy Wolf Detwiler speaks with Shane Murphy, co-founder and CEO of Boostly, about the effectiveness…

Presented by PizzaMarketplace.com

Krispy Krunchy Chicken: 'You haven’t seen anything yet'

by Mandy Wolf Detwiler — Editor, Connect Media

Krispy Krunchy Chicken has been long-time player in the chicken space, but with 2,800 units and growing, it's poised to be a major player in QSRs as well.

Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Connect Media

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Connect Media

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.

How to make, sell creative pizzas in modern industry

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Pizza Marketplace Podcast, Pizza Marketplace editor Mandy Wolf Detwiler catches up with Andrew Scudera Jr., owner of The Original…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

Craft cocktails: How to elevate the art of mixology

by Mandy Wolf Detwiler — Editor, Connect Media

In recent years, the world of cocktails has witnessed a renaissance of sorts, with a growing appreciation for the art and science of mixology. Craft…

Transforming your old restaurant: Expert insights on nailing the perfect makeover

by Mandy Wolf Detwiler — Editor, Connect Media

When a QSR starts to feel tired and out of touch with contemporary dining trends, it's essential to implement a well-thought-out strategy to breathe new life…

Redefining QSRs: How PDQ journeyed to superior quality, service

by Mandy Wolf Detwiler — Editor, Connect Media

PDQ - short for People Dedicated to Quality - has 63 traditional units as well as sports arenas and airport locations. The brand is a people-first…

Pizzaiolo shares tips to make dough stand out

by Mandy Wolf Detwiler — Editor, Connect Media

Most dough consists of flour, salt, yeast and water. But it's what you add to your dough that really adds the flavor.

Deep dive into restaurant food waste, sustainability challenges

by Mandy Wolf Detwiler — Editor, Connect Media

In a world where gastronomical delights intertwine with pressing environmental concerns, our plates hold the power to shape the future.

Checkers & Rally's rolls out Spanish AI at drive-thrus

by Mandy Wolf Detwiler — Editor, Connect Media

Checkers & Rally's has released Spanish AI at the drive-thru in conjunction with Hi Auto. The brand added English AI to its drive-thrus last year.

'It's a revolution': Jars by Fabio Viviani brings playfulness back to desserts

by Mandy Wolf Detwiler — Editor, Connect Media

Jars by Fabio Viviani is a dessert concept that could be coming to a town near you. Though the brand has one unit open in Chicago, it has sold more than a…

Del Taco launches unit inside Circus Circus Hotel & Casino

by Mandy Wolf Detwiler — Editor, Connect Media

Del Taco has lauched a unit inside the Circus Circus in Las Vegas, Nevada. The Mexican QSR brand plans a unit in the Excalibur soon.

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…