WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

Dog Haus, Big Chicken execs talk convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Connect Media

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

3 tips for getting the most out of loyalty programs

by Mandy Wolf Detwiler — Editor, Connect Media

April 7, 2023

Loyalty programs are more intuitive than ever, and the stakes are high for customer data. Here are three tips to get the most out of your loyalty programs from…

Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Connect Media

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

Largest Black-owned Ben & Jerry's franchise company looks to motivate, lead

by Mandy Wolf Detwiler — Editor, Connect Media

Primo Partners owns and operates 14 Ben & Jerry's locations. The company is led by Antonio McBroom, Eric Taylor and Phillip Scott, three Black entrepreneurs…

'Epic' redesign livens up Papa Johns' legacy

by Mandy Wolf Detwiler — Editor, Connect Media

Papa Johns Epic Dough redesign includes modern finishes and colors. With a refreshed logo and look, the legacy brand is entering a new era.

Older workers bring plenty of reasons to hire for QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

Recruitment and retention remains a problem in the restaurant industry, but one restaurant consultant says older workers may be a cure for staffing issues.

How Wetzel's Pretzels achieved 35% growth in 3 years

by Mandy Wolf Detwiler — Editor, Connect Media

Wetzel's Pretzels achieved 35% growth in jus three years. The Pasadena, California brand is a leader in the snack category and thrives on innovation and a…

Plant-based ingredients grow on pizza market

by Mandy Wolf Detwiler — Editor, Connect Media

The NPD Group forecasts dairy and meat alternatives to grow through 2024 driven almost entirely by Millennials and Gen Zs. Not only are they looking for…

Modern uniforms rely on fit, function

by Mandy Wolf Detwiler — Editor, Connect Media

Today's uniforms move, look and feel better. Here's how to get that modern QSR look.

Roast beef leads the menu at Lion's Choice

by Mandy Wolf Detwiler — Editor, Connect Media

Missouri-based Lion's Choice brings the beef - roast beef, that is - to St. Louis. The legacy brand has 32 units and has opened eight in the last four years.

Restaurant experts weigh in on 2023 trends

by Mandy Wolf Detwiler — Editor, Connect Media

December 29, 2022

We talked to several restaurant experts to learn what's in store for the industry in 2023.

Value, support makes Little Caesars attractive to franchisees

by Mandy Wolf Detwiler — Editor, Connect Media

Little Caesars has been a privately held company since its founding in 1959. Typically a private company, Chief Development Officer Jeremy Vitaro sat down with…

Retention crucial to restaurants' success

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants have been fighting recruitment and retention issues for the past three years. Once you've got a great employee, how do you keep him or her? This…

How restaurants can boost employee morale

by Mandy Wolf Detwiler — Editor, Connect Media

Employee morale can make or break a restaurant. These tips will help an operator boost morale and have a restaurant running smoother.

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Connect Media

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Connect Media

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

How to maintain your online reputation

by Mandy Wolf Detwiler — Editor, Connect Media

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.

Taco Bell Cantina, Arby's franchisee talks innovation at #QSRNext event

by Mandy Wolf Detwiler — Editor, Connect Media

S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby's franchisee, spoke about how both companies innovate at the #QSRNext event…

Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Connect Media

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.