News
QSR IT growth centered on few key areas through 2024
July 5, 2018
Zion Market Research has completed an overview of the worldwide QSR IT market that shows that this area of the business has become a major service differentiator, through the use of everything from POS systems and digital signage to kiosks and all manner of handheld devices. But some sub-categories are growing much faster than others.
The study found that worldwide this entire category of business will expand rapidly by 2024, and one key to IT success with QSRs is in development of IT that best accommodates governmental policy differences from region to region.
Hardware — including elements like kiosks, digital signage, POS, drive-thru terminals, digital menu cards and handheld devices — will expand markedly with POS devices projected undergo the greatest development in the next six years, followed by kiosks and digital menu cards.
Among the software category, including everything from inventory and labor management to data analytics, operations and franchise management, the report identifies front-of-house software development as the most active category in the next six years, while reconciliation software is projected to grow the fastest due to increasing requirements for financial accuracy regarding QSR business dealings.
Regionally, North America is projected to lead all other markets for QSR IT business due largely to the sheer number of quick-serve brands in the market. However, the Asia Pacific region is projected to grow most quickly in the future due to what the report calls "superior technology in quick-service restaurants in developing economies such as India and China."
Finally, the report identifies the following providers as among the most important players in the QSR IT market now and in the immediate future. They are CAKE Corporation, Verifone Systems Inc., Abcom Pty Ltd., Delphi Display Systems Inc., Cognizant, HM Electronics Inc., GoFrugal Technologies Pvt. Ltd., LG Display Co. Ltd., Imagine Print Solutions, NCR Corporation, Microsoft Corporation, Oracle Corporation, NEC Display Solutions of America Inc., PAR Technology Corporation, Panasonic Corporation, Revel Systems Inc. and Restaurant Service Solutions.
Included In This Story
Oracle
Oracle helps ambitious food and beverage providers transact in new ways, prioritize guests, and deliver great experiences. With Simphony Cloud, an open and extensible digital transaction platform, NetSuite for business management, and CrowdTwist for loyalty, thousands of operators worldwide automate operations and elevate personalized guest experiences with Oracle.
SkyTab
Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.
