Yum China names interim CFO

April 24, 2017

Yum China Holdings Inc. has appointed Jacky Lo as its interim CFO, effective June 1. He replaces Edwin "Ted" Stedem, who is leaving the position on that same…

Taco Bueno CEO TV disguise? Muy bueno!

April 24, 2017

Taco Bueno President and CEO Michael Roper's adventure of going undercover to assume the role of a warehouse worker at the chain will air at 8 p.m., Friday on…

3 execs describe how to take on the world without losing your brand

by S.A. Whitehead — Food Editor, Net World Media Group

Taking a brand to another country is one of the most complex challenges a brand's leadership can undertake. At the Restaurant Franchising and Innovation Summit…

Employee bullying claims can bury your business

by Lindsay Ayers — Attorney, CDF

It can happen under the surface of face-to-face employee interactions, but it's still brutal and even can end up in a lost life, particularly in the stressful…

Around the Web: Subway shutters 359, KFC delivers buckets to London

April 21, 2017

Around the web today in the quick-service universe, subs and drumsticks are capturing the lion's share of online attention, beginning with news that Subway…

Restaurant worker org joins suit against Trump

April 21, 2017

Restaurant Opportunities Centers United has joined a lawsuit filed by the Citizens for Responsibility and Ethics in Washington against the Trump Administration…

Subway and Dairy Queen share digital signage lessons

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When Subway and Dairy Queen set out to upgrade their locations with digital signage menu boards, they found the process more difficult than anticipated. The…

Wendy's twitter-mania: Is brand 'character assassination' a dead end?

by S.A. Whitehead — Food Editor, Net World Media Group

There has long been a credo in advertising that great brands don't denigrate, they differentiate since some argue that when chains start taking shots at each…

Mobile Vending University helps prepare food truck owners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…

Penn Station launches franchise incentive program

April 19, 2017

Penn Station East Coast Subs has launched a store opening incentive program to help fuel growth. Franchisees in designated markets that sign a lease this year…

Required restaurant allergen training: Wave of the future?

by Betsy Craig — pres, menutrinfo.com

Many jurisdictions nationally may not yet have regulations mandating how restaurants can best keep customers free from allergens and other food safety threats.

Vegetarians take the throne at White Castle

April 19, 2017

It seems White Castle has a special place in its royal heart for veggie lovers. The chain has added two vegetarian-friendly LTOs to its spring menu —  Dr.

Subway flaunts hot new 'bot'

April 18, 2017

Subway restaurants — all 26,500 of them in the U.S. — has launched a bot for Facebook Messenger that will take customers' orders. 

Capturing today's diners? A lot of it is still about 'the money'

Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…

Yelp's restaurant review data gets much easier to use

April 14, 2017

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of…

Taco John's to open 2nd Virginia location

April 13, 2017

Taco John's will open a location this summer on Euclid Avenue in Bristol, Virginia, the chain's second in the commonwealth, according to a news release. The…

Jack in the Box promotes 9-year company veteran

April 13, 2017

A 9-year veteran of Jack in the Box's leadership team has been promoted to the chain's chief investor relations and corporate communications officer. Carol…

Free webinar: Is your franchise marketing strategy hurting or harming your brand?

by S.A. Whitehead — Food Editor, Net World Media Group

How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best…

Study: Many consumers lukewarm on restaurant tech, loyalty programs

April 13, 2017

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party…

Operators and vendors join forces to set supply chain best practices

April 12, 2017

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and…