Taco Bell's Feed the Beat artists help #BeatHunger

October 5, 2011

Taco Bell's Feed the Beat artists are leveraging their social media networks to raise awareness and donations to end world hunger. The effort is part of Taco…

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Boston Dunkin' Donuts challenges guests with SCVNGR game

October 4, 2011

Through October, Dunkin' Donuts is teaming up with SCVNGR to celebrate the chain's new Chicken and Tuna Salad Deli Sandwich offerings. SCVNGR, an interactive…

Marble Slab, MaggieMoo's campaign supports Komen for the Cure

October 3, 2011

Marble Slab Creamery and MaggieMoo's Ice Cream is celebrating National Breast Cancer Awareness Month and National Pizza Month in October with two special…

Baskin-Robbins brings back flavor creation contest

October 3, 2011

Baskin-Robbins is bringing back its online flavor creation contest after a successful debut last year.

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

McDonald's brings back Monopoly

September 26, 2011

McDonald's popular Monopoly game is back at nearly 14,000 participating restaurants throughout the U.S.

Commentary: Social media has earned a seat at the table

Social media efforts need to be on par with all of the mainstream disciplines, such as operations, marketing and real estate.

Give customers what they want before the first order

by Rob Connelly

Knowing how your customer thinks is a vital part of any strategic business plan. This means understanding not only what drives decisions in the board room, but…

TCBY plans 30th anniversary celebrations

September 18, 2011

TCBY has planned its official 30th anniversary celebration, with nationwide events created specifically to thank its customers. On Sept. 30, participating…

Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

Quiznos brings back Black Angus sub

September 14, 2011

Quiznos has re-launched its Black Angus on Rosemary Parmesan Sub in stores nationwide today. The limited-time offer includes thick slices of premium Black…

Subway named an initial Openbucks' gift card payment partner

September 13, 2011

Openbucks launched its Gift Card Payment Network at TechCrunch Disrupt, a technology-focused conference taking place this week in San Francisco.

Dunkin' Donuts kicks off 10th KidZone program

September 13, 2011

Dunkin' Donuts has officially kicked off its 2011-12 KidZone and Dugout programs, which offer special seating sections for children from charitable…

Overweight man sues White Castle for discrimination

September 12, 2011

A 6-foot, 290-pound New York man has sued White Castle for discrimination, claiming the chain's booths were too small to fit his large frame.

McDonald's Canada undergoing $1 billion makeover

September 7, 2011

McDonald's Canada is investing about $1 billion to undertake its biggest store-by-store brand transformation in the company's 44-year Canadian history.

NPD Group: Millennials' influence on foodservice industry growing

September 6, 2011

Millennials made more than 13 billion of the 59 billion visits made to foodservice establishments in 2010 and spent $73 billion dollars, according to The NPD…

Wendy's named top overall QSR in Zagat's 2011 list

September 5, 2011

McDonald's, Subway and Wendy's were big winners in this year's Zagat's National Fast Food Restaurant Survey, released today.

Watch and learn: More restaurants monitoring social media activity

by Alicia Kelso — Editor, QSRWeb.com

Customers are following and posting about brands more than ever, and they're expecting real-time responses.

Urbanspoon and Zagat form content partnership

August 30, 2011

Urbanspoon, a mobile restaurant app, has signed a content deal with Zagat, provider of user-generated content, as well as restaurant ratings and reviews.