Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

Quiznos brings back Black Angus sub

September 14, 2011

Quiznos has re-launched its Black Angus on Rosemary Parmesan Sub in stores nationwide today. The limited-time offer includes thick slices of premium Black…

Subway named an initial Openbucks' gift card payment partner

September 13, 2011

Openbucks launched its Gift Card Payment Network at TechCrunch Disrupt, a technology-focused conference taking place this week in San Francisco.

Dunkin' Donuts kicks off 10th KidZone program

September 13, 2011

Dunkin' Donuts has officially kicked off its 2011-12 KidZone and Dugout programs, which offer special seating sections for children from charitable…

Overweight man sues White Castle for discrimination

September 12, 2011

A 6-foot, 290-pound New York man has sued White Castle for discrimination, claiming the chain's booths were too small to fit his large frame.

McDonald's Canada undergoing $1 billion makeover

September 7, 2011

McDonald's Canada is investing about $1 billion to undertake its biggest store-by-store brand transformation in the company's 44-year Canadian history.

NPD Group: Millennials' influence on foodservice industry growing

September 6, 2011

Millennials made more than 13 billion of the 59 billion visits made to foodservice establishments in 2010 and spent $73 billion dollars, according to The NPD…

Wendy's named top overall QSR in Zagat's 2011 list

September 5, 2011

McDonald's, Subway and Wendy's were big winners in this year's Zagat's National Fast Food Restaurant Survey, released today.

Watch and learn: More restaurants monitoring social media activity

by Alicia Kelso — Editor, QSRWeb.com

Customers are following and posting about brands more than ever, and they're expecting real-time responses.

Urbanspoon and Zagat form content partnership

August 30, 2011

Urbanspoon, a mobile restaurant app, has signed a content deal with Zagat, provider of user-generated content, as well as restaurant ratings and reviews.

A&W Canada urban prototype designed for younger crowd

by Alicia Kelso — Editor, QSRWeb.com

In a break from tradition, 55-year old chain expands in metropolitan markets.

Taking advantage of location-based social media

Restaurants are leveraging "check-in" technology to reach more customers.

Dining decisions are difficult

by Barry Klein — Marketing Directo, Go Roma

Having a personal conversation with your customers helps you find out why they're there and how to get them to come back.

FohBoh launches social media guest feedback tool

August 15, 2011

FohBoh, Inc. announced today the release of FOHBuzz SnapShot, a social CRM reporting tool that delivers real-time, guest satisfaction analysis to help make…

Subway launches catering platters across Middle East region

August 15, 2011

Subway restaurants has launched a "Fresh Catering" concept across the Middle East region.

Subway expands gluten-free test

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain slowly adapting to operational challenges involved in adding gluten-free items.

Tableside POS is a game changer

by Nate DaPore — President and CEO, PeopleMatter

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is…

Mobile website or app: Which is better for your business?

by Nash Sherchan — VP Marketing, iMediAd Hospitality

The one thing I always get asked about going mobile is whether a restaurant should build a mobile site or mobile app.

You can’t get mustard only here

Always make sure you're in the right place.

Krispy Kreme expands WiFi locations

August 9, 2011

Krispy Kreme stores in Nevada, Colorado, Utah, Idaho and Wisconsin, operated by Las Vegas-based franchisee Westward Dough Operating Company LLC, have added…