Customer Service / Experience News & Media
Righting the ship: With Captain Ds new leadership team in place, focus shifts
by Alicia Kelso — Editor, QSRWeb.com
CEO Phil Greifeld discusses plans for new equipment, products, branding and design.
read now
Investors are lovin it: McDonalds Q2 net income up 15%
by Alicia Kelso — Editor, QSRWeb.com
Europe, McCafe offerings boost company's results.
read now
Menu Labeling Tips: Part 2
by Betsy Craig — pres, menutrinfo.com
As the country begins to see calories on menus, I have some awesome ideas and tips to make your food and menu items a bit better in the numbers department.
read now
Taco Bell Foundation kicks off internship program
July 19, 2011
The Taco Bell Foundation for Teens has hired six Boys & Girls Club teens to participate in the Graduate to Go internship program through October.
read nowSubway UK launches mobile voucher program
July 19, 2011
Subway customers in the United Kingdom are now able to present a mobile voucher in-store thanks to the chain's partnership with O2 Media.
read now
McDonalds 2012 Olympic plans include its largest unit in the world
by Alicia Kelso — Editor, QSRWeb.com
Details announced today about chain's new program to encourage children's nutrition and activity.
read nowWebinar will discuss mobile's impact on retail, dining
July 17, 2011
Retail Customer Experience will host its "Webinar Roundtable: How Mobile will Re-invent Retail & Dining," July 28 at 2 p.m. Eastern time. The one-hour…
read now
Dairy Queen Canada adds mobile component to Miracle Treat Day
July 17, 2011
Dairy Queen Canada has created 7.9 million Blizzard cups with a special QR barcode that allows them the opportunity to donate instantly to the Children's…
read now
Is online ordering a good fit for QSR?
by Alicia Kelso — Editor, QSRWeb.com
The technology is working in the pizza space, but would it work for a Quarter Pounder?
read now
Is it "what" or "who" you hire?
by Nate DaPore — President and CEO, PeopleMatter
One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…
read now
Hello Kitty gets a taste of Yogurtland
by Alicia Kelso — Editor, QSRWeb.com
Brands' similar demographics and business philosophies inspire partnership.
read now
NRA, Healthy Dining launch healthy menu initiative for kids
by Alicia Kelso — Editor, QSRWeb.com
Nineteen restaurant chains sign up as inaugural participants.
read nowBaskin-Robbins introduces mini ice cream cones
July 12, 2011
Embracing an increased demand for smaller portion sizes, Baskin-Robbins has introduced new Mini Cones nationwide. The small ice cream cones can be purchased…
read nowPizza Fresh heats up Phoenix
July 11, 2011
Phoenix residents can bake pizzas at will now that Pizza Fresh has opened a location there. The quick-service, take-and-bake concept that prepares pizzas…
read nowWhite Castle offers 90th birthday commemorative Coke glasses
July 11, 2011
As part of White Castle's yearlong 90th birthday celebration, commemorative Coke glasses are available for purchase to recognize the 90-year partnership…
read nowInternational KFC units deploy Kitchen Brains management app
July 11, 2011
Yum! Restaurants International, a division of Yum! Brands, has chosen Kitchen Brains' Quality Production Management (QPM) for some of its KFC international…
read nowCarls Jr. marks 70th anniversary, plans Indonesian growth
July 11, 2011
CKE Restaurants Inc.'s Carl's Jr. brand is commemorating its 70th anniversary this month with celebrations and online giveaways.
read now
Durbin Amendment final rule increases swipe-fee cap
by Kim Williams — Reporter, NetWorld Alliance
The NRA and others have expressed disappointment with the last minute interchange cap fee increase, accusing the Fed of succumbing to the banks' and card…
read nowArby's announces 'Good Mood' casting call
July 10, 2011
Arby's has launched a nationwide Casting Call Video Contest, running now through July 31, in search of a grand prize winner to appear in an upcoming…
read nowHigh consumer perception marks for Subway, Wendys, Chick-fil-A
July 7, 2011
Consumers 18 and older had favorable perceptions of Subway, Wendy's and Chick-fil-A in the first half of 2011, according to YouGov BrandIndex, which measures…
read nowSubscribe
Get the latest news and resources from QSR Web.
