Loyalty programs have become new front line of QSR fraud

by Stuart Mann — Head of Industry Product Engagement, Accertify

A recently disclosed data breach at Chick-fil-A made headlines for the type of accounts that were targeted. It was reportedly a credential stuffing attack that…

Touchdown: Little Caesars scores big with Justin Jefferson, Jared Goff, George Kittle

August 18, 2026

Little Caesars is returning for its fifth year as the Official Pizza Sponsor of the NFL with its 2026 campaign featuring national partnerships with Justin…

Taco Bell teams up with Tajín, Peso Pluma for new LTO lineup

August 12, 2026

Taco Bell is bringing Tajín's iconic chile lime flavor to its fan favorites, creating a limited-time lineup that kicks off August 13, according to a news…

Hungry Howie’s partners with DoorDash for massive digital overhaul

by Mandy Wolf Detwiler — Editor, Connect Media

Hungry Howie’s has partnered with the DoorDash Commerce Platform to completely overhaul its digital ecosystem — including a rebuilt app, unified customer…

The next generation of QSRs Part 2: How AI, personalization are turning loyalty into a growth engine

by Valerie Gritton

Following Part 1’s look at how rising costs and changing consumer expectations are reshaping value, Part 2 examines how QSR brands are using loyalty data, AI…

Hungry Howie's partners with DoorDash to overhaul digital ordering, loyalty program

July 14, 2026

Hungry Howie's and DoorDash have partnered to overhaul the pizza chain's digital ordering system, website, mobile app and loyalty program, according to a press…

Häagen-Dazs Shops debuts Sundae Series with Sunday rewards club

July 9, 2026

Häagen-Dazs Shops is introducing a new Sundae Series nationwide, featuring a collection of three classic ice cream sundaes available through Nov. 4, according…

Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com

Deliverect, DataCandy partner for loyalty

May 14, 2026

Deliverect has partnered with loyalty and gift card provider DataCandy to allow quick service and enterprise restaurant operators to reward customers through…

Pizza Hut relaunches Hut Rewards as next-generation membership platform

April 21, 2026

Pizza Hut has relaunched its Hut Rewards program, transitioning the loyalty platform into a next-generation membership designed to provide ongoing value and…

Why small businesses treat loyalty like a luxury — and why that’s killing them

by David Strauss — SVP Sales, SumUp

In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core operational priority rather than…

Chick-fil-A offers free chicken biscuit to rewards program members

February 17, 2026

Chick-fil-A is offering a free Chick-Fil-A Chicken Biscuit through its app for Chick-fil-A One rewards program members from today through Feb. 28, according to…

Restaurant industry experts make predictions for 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts predict that the 2026 restaurant landscape will be defined by a "Me-Me-Me Economy," where brands must leverage integrated AI and data-driven…

Krystal's new loyalty program focuses on gamification, exclusive perks, seamless experience

by Mandy Wolf Detwiler — Editor, Connect Media

Slider chain Krystal partnered with PAR Punchh to launch its new loyalty program, Club Krystal, which offers personalized, gamified rewards, seamless…

Burger King revamps Royal Perks loyalty program

November 6, 2025

Burger King has revamped its loyalty program called Royal Perks, according to company news.

Toppers Pizza launches revamped rewards program

October 1, 2025

Toppers Pizza has launched its Upper Crust Society, a restructured rewards program designed to make earning and redeeming points faster and more rewarding for…

Krystal launches nationwide loyalty program

October 1, 2025

Krystal has launched the Club Krystal loyalty program to expand the brand's digital experience.

KFC stages comeback with 'Free Bucket On Us' in-app offer

July 16, 2025

KFC is making a bold play to reclaim its fried chicken crown, launching a "comeback era" highlighted by a "Free Bucket On Us" digital offer available…

Why White Castle owns the night with late, 24/7 hours

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle turns to Night Castle late at night. With restaurants open until 1 a.m. or later, the brand has become an oasis for late-night Cravers.

7 Game-Changing Trends That Will Define Fast Casual & QSR in 2025

Explore 7 key trends shaping fast casual and QSR in 2025—from kitchen tech to loyalty 3.0—and learn how top brands are using data to drive smarter operations.