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Operations News & Media

Chick-fil-A's gay marriage stance becomes murky

September 24, 2012

There has either been a major case of miscommunication or backpedaling involving Chick-fil-A's targeted donations.

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Sonic kicks off annual public school fundraising program

September 24, 2012

With class in session for students across the country, Sonic Drive-In is re-enrolling its commitment to education with the official launch of the 2012 Limeades…

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Women's Foodservice Forum seeking leadership award nominees

September 24, 2012

The Women's Foodservice Forum is now accepting nominations for the 2013 Trailblazer Award and the 2013 Leadership Award. Each of these awards honors an…

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Baskin-Robbins seeking new San Francisco area operators

September 24, 2012

Baskin-Robbins is currently seeking qualified franchisees to own and operate existing restaurants in Pleasanton and Stockton, Calif. Currently, Baskin-Robbins…

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Bojangles' franchisee opens 8th location

September 24, 2012

Bo South Tennessee Inc., a Bojangles' franchisee for the past 21 years, will open its eighth location Sept. 25 in Chattanooga, Tenn.

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Tools for foodservice social media campaigns

A social media expert reviews lessons learned from the Foodservice Social Media Universe event.

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Protests force KFC to close all Pakistan restaurants

September 21, 2012

About a week after a KFC, Hardee's and Krispy Kreme units were torched amid protests in Lebanon, parent company Yum! Brands has announced it is closing all of…

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How Burger King UK gained customer satisfaction share

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2012

According to a recent report from the National Customer Satisfaction Index, Burger King has shown the most improvement in customer satisfaction among guests in…

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Bojangles' CEO discusses company's fast growth

September 21, 2012

Bojangles' CEO Randy Kibler appeared on CNBC's Squawk Box with Joe Kernen this week to discuss the company's fast-paced growth.

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Long John Silver's raises funds for Children's Miracle Network

September 21, 2012

Louisville, Ky.-based Long John Silver's will host a promotion Sept. 26 to raise money for the Children's Miracle Network Hospital, the chain's national…

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Free webinar on avoiding customer data breaches

September 21, 2012

Restaurants are a prime target for cyber criminals, and the success rate of their exploits and the financial damages they inflict are staggering: The average…

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Yum! Brands increases dividend by 18 percent

September 21, 2012

Yum! Brands Inc.'s board of directors approved an 18-percent increase in the company's quarterly dividend. The quarterly cash dividend will increase from 28.…

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McDonald's lifts dividend by 10 percent

September 21, 2012

On Thursday, McDonald's board of directors declared a quarterly cash dividend of 77 cents per share of common stock payable on Dec. 17, 2012, to shareholders…

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Product introductions boost Carl's Jr., Hardee's sales

by Alicia Kelso — Editor, QSRWeb.com

The company mulls an increase in co-branded concepts with Red Burrito and Green Burrito.

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Groupon launches service to keep credit card transactions low

September 20, 2012

Groupon has announced the launch of Groupon Payments, a payments service backed by a guarantee to be the lowest cost option for a company’s merchants to accept…

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McDonald's offerng payroll cards to employees

September 19, 2012

McDonald's USA has selected FSV Payment Systems Inc. to be its provider of payroll card services for all of McDonald's company-owned restaurants. The…

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Chick-fil-A agrees to end donations to anti-gay organizations

September 19, 2012

According to a release issued today by The Civil Rights Agenda (TCRA), Chick-fil-A has agreed to cease its support of organizations with anti-gay "political…

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Shareholders applaud McDonald's calorie posting move

September 19, 2012

Today members of the Interfaith Center on Corporate Responsibility, a shareholding organization for McDonald's, released a statement commending the QSR chain…

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Popeyes' executives outline path to continued success

by Alicia Kelso — Editor, QSRWeb.com

Analyst Day examines company's five-pillar approach behind a "You Ain't Seen Nothing Yet" theme.

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Wendy's opens new urban restaurant prototype

September 19, 2012

On Sept. 24, Wendy's will host a re-opening celebration at its East Broad Street location in Columbus, Ohio, that will include its "urban" restaurant prototype.

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