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Operations News & Media

From scribbles to savings: Why precision labeling is the new profit protector

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics is showcasing its versatile mC-Label series at the National Restaurant Association Show this weekend, highlighting how high-precision labeling…

Presented by Star Micronics America

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What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

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Papa Johns maintains 2026 outlook despite 6.4% North America sales drop

May 8, 2026

Papa John's International Inc. reported a decline in first-quarter profit and North American sales this week, as the pizza chain struggled with a cautious…

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5 restaurant marketing mistakes that cost traffic, leads, revenue

by Mike Kresch — VP of Strategy, Moburst

Restaurants often fail to see a return on marketing when they treat it as a series of disconnected efforts rather than a cohesive, data-driven system focused…

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How McDonald’s 'three-for-three' strategy drove Q1 gains

by Amy Sorter — Writer and Editor, Connect Media

May 8, 2026

McDonald's earnings call discussed how the company's three-for-three concept helped drive numbers in Q1 2026.

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White Castle continues Florida growth with Kissimmee restaurant opening

May 7, 2026

White Castle has opened its third freestanding Central Florida restaurant. The restaurant is open in Kissimmee, according to a press release.

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Taco John's updates POS, loyalty systems across 21 states

May 6, 2026

Taco John's has completed the deployment of a cloud-based technology platform across its 324 locations to manage point-of-sale systems, digital ordering and…

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Papa Johns, Disney team up for global 'Toy Story 5' marketing campaign

May 6, 2026

Papa Johns has partnered with Disney and Pixar to celebrate the upcoming release of "Toy Story 5," which arrives in theaters June 19, according to a press…

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How R&R Brands scaled from a single brand to a multi-brand platform

I sat down with Scott Taylor, Founder and CEO of R&R Brands, a visionary and an industry icon whose fingerprints are on some of the most important…

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HTeaO partners with Alex’s Lemonade Stand Foundation for May fundraiser

May 5, 2026

Iced tea franchise HTeaO is partnering with Alex's Lemonade Stand Foundation this May to raise funds for childhood cancer research, according to a press…

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McDonald's to phase out self-serve soda fountains

May 5, 2026

McDonald's plans to remove self-serve beverage stations from its U.S. dining rooms by 2032, signaling the end of a long-standing fast-food tradition, according…

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6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

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The Power of One leadership team: Building a Founder’s leadership team for success

by Kathleen Wood — Founder, K. Wood Partners

May 4, 2026

To scale a business successfully, a founder must transition from being the organization’s primary bottleneck to building a high-level Power of One leadership…

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How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

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Minnie Bird opens 3rd location

May 1, 2026

Minnie Bird, a fast-casual chicken concept co-founded by Sean Thomas, the grandson of Wendy's founder Dave Thomas, has tripled its Chicago-area footprint over…

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Apex Expands Smart Food Locker Line with Modular, Scalable ‘Array’ Series

Flexible Design Fits Virtually Any Restaurant Layout; More Capacity Can Be Added at Any Time

Presented by Apex Order Pickup Solutions

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FAT Brands opens Fatburger, Buffalo's Express, Hot Dog on a Stick unit

April 30, 2026

FAT Brands has opened a a tri-branded unit in Manteca, California, containing a Fatburger, Buffalo's Express and Hot Dog on a Stick. It is located in a travel…

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Diving deeper: Looking beyond sales for improved restaurant marketing

by Bradley Cooper — Editor, Connect Media

At the Restaurant Marketing Workshop in Boston from June 2 to 3, panelists will discuss how to do a deep dive into your brand's marketing and menu decisions.

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Subway launches nationwide value menu with 15 items under $5

April 29, 2026

Subway has debuted its first value menu, offering 15 entrees priced under $5 at more than 18,000 participating U.S. locations, according to a press release.

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McDonald’s highlights high-protein menu options to meet customer demand

April 29, 2026

Chicago-based McDonald's is highlighting its high-protein menu selections as a majority of its customers seek balanced meal options, according to a press…

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