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Operations News & Media

Baskin-Robbins fights 'Sundae Scaries' with charitable August campaign

July 31, 2026

Baskin-Robbins is donating $1 from every sundae purchased on Sundays in August to the Baskin-Robbins Joy in Childhood Foundation to support children facing…

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How AI-powered digital signage drives QSR growth in 2026

by Misty Chalk — Vice President of Sales, Americas, BrightSign

To navigate economic uncertainty and declining consumer sentiment in 2026, quick-serve restaurants can drive growth by investing in AI-powered digital signage…

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Co-branded Wetzel's Pretzels, Cold Stone Creamery store opening in the Bronx

July 31, 2026

Wetzel's Pretzels and Cold Stone Creamery are expanding their footprint in the Bronx with a new co-branded store located at 1957 Turnbull Avenue, according to…

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Popeyes tests tipping prompts on self-order kiosks amid 'tipping fatigue' debate

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

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Yum Brands COO Tracy Skeans retiring after 25 years; Nai De Leon named successor

July 30, 2026

Yum Brands COO and Chief People and Culture Officer Tracy Skeans is retiring, according to Chris Turner, CEO of Yum Brands, in the brand's earnings call this…

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Yum! Brands posts strong Q2 as Taco Bell leads growth

by Valerie Gritton

July 30, 2026

If the song "Break My Stride" was tied to restaurant company, perhaps Yum Brands fits the bill. Coming off a Cyclospora outbreak linked to its Taco Bell chain…

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Whataburger taps restaurant vet Ryan Moore as CFO

July 30, 2026

Whataburger has appointed restaurant finance veteran Ryan Moore as its new chief financial officer, effective July 31. Moore brings 16 years of industry…

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Cyclospora not an easy trace, says supply chain expert

by Valerie Gritton

As the largest Cyclospora outbreak in U.S. history continues to unfold, restaurant operators are once again facing the reputational fallout of a food safety…

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Church's Texas Chicken secures Golub Capital investment to accelerate global expansion

July 29, 2026

Church's Texas Chicken has received a strategic growth equity investment from Golub Capital to accelerate its expansion and build upon recent operational…

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Report: QSRs lead 2026 restaurant closures

July 28, 2026

An estimated 8,171 restaurant locations closed across the United States and Canada during the first half of 2026, according to the latest RestaurantData…

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Jollibee to open downtown San Francisco location

July 28, 2026

Global restaurant chain Jollibee will open its newest location in downtown San Francisco on July 31, according to a press release.

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Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

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How to deliver fast casual quality at 'QSR speeds'

by Bradley Cooper — Editor, Connect Media

Customers expect QSR speeds with fast casual quality. A panel at the Fast Casual Executive Summit will share how restaurants can keep up.

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Whataburger celebrates anniversary with deals

July 27, 2026

Whataburger is celebrating its 76th anniversary throughout August with weekly app-exclusive deals for its rewards members, including 76-cent specials and a…

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How to Make Sure Only the Right People Are in Your Team Chat

Wrong people in your team chat? Learn why it happens, what it costs, and how to keep every group chat organized so messages only reach the right people.

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Before Zaxby’s and Cane’s, there was Guthrie’s: Now, the pioneer is scaling.

by Mandy Wolf Detwiler — Editor, Connect Media

Guthrie’s, the pioneering 1965 brand that originated the quick-service chicken finger category, is leveraging its streamlined menu, highly guarded proprietary…

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Texas-Born HTeaO expands with drive-thru store in El Campo

July 24, 2026

National iced tea franchise HteaO will open a new location in El Campo, Texas, on Saturday, Aug. 1. The store, located at 606 N. Mechanic, is owned and…

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Maria Cacciapuoti to join KFC Global as COO

July 24, 2026

Maria Cacciapuoti will join KFC Global as chief operations officer, reporting directly to Scott Mezvinsky, KFC Global CEO, effective Sept. 1, according to a…

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The Hidden Driver of Order Accuracy

How label technology powers speed, accuracy, and operational efficiency in a digital-first world.

Presented by Iconex

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Pizza Brands to Watch 2027 nominations now open

July 23, 2026

Pizza Marketplace is seeking nominations for its "Pizza Brands to Watch in 2027" special report, aiming to highlight innovators, trailblazers and rising stars…

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