Limited-time offer, long-time benefits

Seasonal flavors are more popular than ever: Tehnomic reports that two-thirds of consumers said they’d be likely to order limited-time-offer foods that match…

How QSRs are hitting on the customization trend

Forty percent of consumers consider menu variety to be extremely or very important to them when choosing a QSR, almost regardless of their age, gender, income…

Restaurant sales up, retail sales down in December

January 16, 2015

The restaurant industry posted its eighth consecutive monthly increase and strongest volume ever in December, adding 43,600 jobs.

Hardee's pilots 30 self-order kiosks

January 12, 2015

At the National Retail Federation's Annual Convention & Expo on Monday in New York City, Microsoft Corp. and CKE Restaurants Inc., parent company of Hardee's…

Top stock pics for 2015 dominated by QSR, pizza, fast casual

January 9, 2015

Quick-service, fast casual and pizza brands dominated top picks in the 2015 Best Restaurant Stock Pick Competition hosted by ICR.

Technomic reveals which brands are tops with consumers

January 8, 2015

Technomic's Chain Restaurants Consumers' Choice Awards identifies which brands consumers think are the best in service, atmosphere, offerings, healthy options…

Building genuine customer engagement in an Instagram world

Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.

NRA study: Most employees proud to work in the restaurant industry

January 6, 2015

The study details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.

How to fight rising food costs before they hurt your business

Shop around for food networks or buying groups, which offer better collective buying power.

Restaurant sales, traffic remain positive as year winds down

December 31, 2014

November marked the 21st consecutive month that the NRA's Restaurant Performance Index remained in positive territory.

What to consider when implementing a restaurant kiosk

by Nicole Troxell — Associate Editor, Networld Media Group

A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for…

Restaurants dominate Franchise 500 list

December 30, 2014

Forty-three QSRs made Entrepreneur's Franchise 500 rankings for 2015, along with 40 fast casual and 14 pizza concepts.

Strong forecast predicted for UK's QSR segment

December 23, 2014

Technomic has revealed its inaugural market mapping of the United Kingdom, which includes market size and segmentation data, as well as expectations for the…

New study connects QSR meal frequency to lower test scores

December 23, 2014

New research published in Clinical Pediatrics connects quick-service meal consumption frequency with lower test score progress.

Executive round table: Quick-service industry leaders make their 2015 predictions

by Alicia Kelso — Editor, QSRWeb.com

Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.

Chick-fil-A, Whataburger rank high for millennial loyalty

December 19, 2014

According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all…

Key themes for '15: Food quality, customization, customer-facing technology

December 18, 2014

Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and…

Is your restaurant green?

by Ed Zimmerman — President, pizza.com

Even though going green may cost more than conventional items, consumers are willing to pay more for the opportunity; for them it is not an indulgence but a…

Dining habits shifting toward snacks

December 17, 2014

In 2004, one-third of survey respondents reported they ate several small meals throughout the day, while 10 years later, 39 percent of respondents indicate…

Fast casual sales significantly outpaced other segments in Q3

December 17, 2014

New research from Technomic's Financial Dashboard finds that the fast casual restaurant segment outperformed all others with nearly 8 percent growth in…