Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Five Canadian restaurant trends for 2014

November 15, 2013

When it comes to eating out, Canadian consumers' foodservice preferences continue to evolve with numerous implications for restaurant operators, according to…

CEO: Loyalty, brand engagement trends behind EMN8's rebrand

by Alicia Kelso — Editor, QSRWeb.com

A loyalty solution helps marketers have a 'real view' of customers' behavior, and allows them to engage more.

Five UK restaurant trend predictions for 2014

November 13, 2013

Technomic has identified five key trends for 2014 that it expects to play major roles at British restaurants:

Canadians choose Tim Hortons for top brand image

November 12, 2013

Technomic Inc. recently presented its inaugural Canadian Restaurant Consumers' Choice Award winners. Selected by consumers, the winners were recognized at the…

Survey: 84 percent more likely to return to retailers with loyalty programs

November 12, 2013

Nearly 60 percent of global respondents said that loyalty programs were available where they shopped, and of those, 84 percent said they were more likely to…

2014 predictions: Will the Paleo diet be the next gluten-free?

by Alicia Kelso — Editor, QSRWeb.com

Wise operators check out farmers' markets, night markets and truck rodeos to see what's selling.

McDonald's, Taco Bell achieve big perception gains with Hispanics

November 8, 2013

McDonald's has achieved the biggest perception gains among the Hispanic consumer demographic within the QSR category througout the past 60 days.

Demand for spicy food on the rise

November 7, 2013

A new report from market research firm Technomic shows that most consumers are willing to try a new menu item with an "innovative flavor," and are more likely…

How to weather proof a frozen dessert concept

by Alicia Kelso — Editor, QSRWeb.com

From marketing shifts to menu tests, some brands are working to curb the dramatic sales cut during winter.

Soup's on: Sales up across foodservice industry

November 5, 2013

After several years of servings declines at restaurants and other foodservice channels, soup is on the rebound with U.S. consumers, reports The NPD Group.…

Report: Americans consuming more fruit, yogurt

November 1, 2013

Americans are shifting to healthier diets, which has helped to stabilize obesity levels, according to global information company, The NPD Group. NPD's 28th…

Report shows increase in hourly job hunters

November 1, 2013

Hourly job seekers are back on the hunt. According to a new Q3 report from Snagajob, there was a 4 percent increase in the number of job seekers who…

Sales, traffic fall across restaurant industry in September

October 31, 2013

As a result of softer sales and traffic levels and restaurant operators' dampened outlook for the economy, the National Restaurant Association's Restaurant…

Franchise Business Index shows slowed growth

October 31, 2013

Growth of the Franchise Business Index slowed as the component measuring employment in franchise-intensive industries showed no monthly gain for the first time…

Lemon tops the list of 2014 menu trend predictions

October 30, 2013

Brand development company Sterling-Rice Group has identified its top 10 food trend predictions for menus and supermarket shelves in 2014.

Value meal visits up 6 percent in the past year

Deal-related traffic is keeping the industry from registering traffic losses.

Take care of your customers

Kelly Roddy, CEO of Schlotsky's, was part of the CEO panel during the recent Fast Casual Executive Summit in New Orleans. He said that operators are currently…

McDonald's, KFC earn points for 'simplicity'

October 28, 2013

A new report from brand strategy firm Siegel + Gale outlines the impact of simplicity on a brand's revenue, loyalty and innovation. For the purpose of the…

Developing menus with Millennials in mind

Watch the video to learn what Millennials expect from restaurants.