2011 provides optimism for restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

Trends will surround healthy, sustainable, local, social and technological components.  

Taco Bell fights back with transparency

by Alicia Kelso — Editor, QSRWeb.com

Damage control methods have changed significantly with the advent of social media.

Checkers/Rally’s unveils new digital campaigns

by Alicia Kelso — Editor, QSRWeb.com

Checkers Drive-In Restaurants Inc. has launched a robust digital campaign that includes new websites for both its Checkers and Rally’s brands, a mobile web…

Top That! Pizza inks multi-state deal

In a push to enter the small fast casual pizza segment (with a quick-service price-point), Lori Walderich -- chief creative officer at IdeaStudio -- and her…

BK- No king of coffee, but not the jester

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With the QSR coffee race well underway, and McDonald's and Dunkin' Donuts jockeying for the top spot, Burger King could be considered a dark horse.

Getting the message across: Hispanic marketing strategies

by Alicia Kelso — Editor, QSRWeb.com

Implementing a Hispanic-focused marketing plan will soon be a necessity for survival.

Commentary: The Extended Hours Debate

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As Burger King executives decide to restrict late-night operations, here's a look at the issue from a loss prevention perspective.

Culver’s taking a healthful approach

by Alicia Kelso — Editor, QSRWeb.com

QSR chain launches Mindful Choices program to promote nutrition.  

Recession proof: Desserts hitting the sweet spot

by Alicia Kelso — Editor, QSRWeb.com

Because of their affordability and cravability, dessert items will survive no matter what.

Lost in translation: Changing AORs isn't always the best answer

by Alicia Kelso — Editor, QSRWeb.com

Many QSRs have recently sought new creative agencies to answer their sales woes.  

Food cost control – Playing the G.A.M.E.

By Libby Libhart

To buy or to build: A very good question

If you're planning to open a restaurant, the option of buying or building each have their own set of pros and cons. Here's what you should consider.

QSRweb.com’s Top 10 of 2010

by Alicia Kelso — Editor, QSRWeb.com

It’s been quite a roller coaster year for the quick-service industry. Restaurants continued to dig out of the economic mess, posting modest improvements; the…

Wells Fargo rolls out mobile payment pilot

by Valerie Killifer — Editor, FastCasual.com

Wells Fargo & Company is rolling out a Visa microSD mobile payment pilot that will include 200 Wells Fargo team members who are users of specific…

MasterCard, Visa websites shut down in WikiLeaks-related hacker attack

Hackers today shut down MasterCard Worldwide's website and disrupted cardholders' payments.

A small world, after all: International QSR opens in Disney

by Alicia Kelso — Editor, QSRWeb.com

Pollo Campero teamed up with its Orlando franchisee Larry Levy to develop and launch Fresh-A-Peel, which features healthier menu options. Both brands are new…

Is a digital menu board tsunami heading for QSRs?

A traditional menu board veteran says the digital menu board tidal wave is ready to hit QSR shores.

Gift cards to boost industry sales

by Valerie Killifer — Editor, FastCasual.com

Despite modest gains, the National Restaurant Association’s chief economist is predicting the continued tightening of consumer spending.

The evolution of the value menu

by Alicia Kelso — Editor, QSRWeb.com

Permanent discount offerings are tricky to balance at already low-price point QSRs.

More than figgy pudding and good cheer

By Amanda French