Healthy incentive: High-impact loyalty programs still uncommon at QSRs

by Alicia Kelso — Editor, QSRWeb.com

Technology advances and centralized software may encourage more operators to offer customer benefits.

Subway franchisees offering a car's-eye view

by Alicia Kelso — Editor, QSRWeb.com

Some Subway restaurant owners get innovative with the drive-thru concept.

QSRs join the par-tea

by Alicia Kelso — Editor, QSRWeb.com

Menus make room for non-carbonated beverages, with tea making the biggest splash.

Fro-yo concept 16 Handles relies heavily on customer interaction

by Alicia Kelso — Editor, QSRWeb.com

Manhattan-based store ready for franchise growth.

East Coast Wings develops QSR prototype

by

In a report issued July 20, the NPD Group stated that QSR unit counts are down 1 percent within the past year.

How Coca-Cola's mobile credit campaign could change QSR

By Gary Schwartz

Stevi B's snags Arby's marketing alum

Stevi B's Pizza has announced that Allyson K. Smith has been named chief marketing officer for the brand. In this position, Smith will lead all strategic brand…

Burger King goes pop

by Alicia Kelso — Editor, QSRWeb.com

New packaging initiative emulates Andy Warhol-inspired art.

Commentary: Take advantage of menu labeling's marketing potential

by Lori Walderich — CMO, Top That! Pizza

The menu labeling mandate offers a prime opportunity for brand challenge.

Are you ready for IRS audits?

By Richard Yelton

Commentary: A restaurateur’s opinion on mandated menu labeling

Jeff Sinelli considers legislation to be beneficial, but cautions against relying solely on the restaurant industry to provide nutrition education.

Ice cream industry faring relatively well

by Alicia Kelso — Editor, QSRWeb.com

Collectively, we just endured the hottest June on record. Ever. Perhaps, then, it’s no wonder we’re all ravenously craving ice cream.

BBI reinvents Rex's Chicken, has record-breaking sales in first week

Since going bankrupt in 1999, Rex's Chicken has been a thing of the past, until now. June 21 marked the grand opening of the new Rex’s Chicken in Bixby, Okla.

Is Groupon right for QSR?

With prices low already and a customer base prone to spontaneity, brands may be slow to adopt.

Marble Slab launches new prototype

Marble Slab Creamery has completed the last component in its rebranding strategy with the development of a new prototype. The reimaged stores are intended to…

QSRs find multiple uses for the iPad

While there are plenty of detractors, a number of experts see unlimited possibilities for the device.

Forecasting: 'Fresh' will take Wendy's farther than new salad line

by Stuart Morris

While the products may provide a sales uplift in the short-term, long-term the outlook looks a little wilted.

What QSRs need to know about mobile loyalty

With the growing popularity of smartphones, consumers are having fun with new loyalty solutions and games, and QSRs should pay attention.

Opiniator: Text this customer experience survey

The CRM tool invites guests to rate the restaurant at the point of experience and provides real-time analytics for operators.

NRA Show 2010: Attendance up 11%

While still below the 71,000 who attended the show in 2008, the increase over 2009 is a good sign.