Customer Service / Experience News & Media
Cold Stone now offering online ordering
May 2, 2011
Cold Stone Creamery has launched a new online ordering website for customers to order cakes, ice cream cookie sandwiches and ice cream cupcakes, available for…
read nowOnline ordering now available at White Castle
May 2, 2011
White Castle is now offering online ordering nationwide. The home of the Original Slider tested the service in March in Minneapolis before expanding it…
read nowCarls Jr. and Hardees launch Stars for Troops Campaign
May 1, 2011
CKE Restaurants Inc., parent company to Carl's Jr. and Hardee's restaurant chains, launches the Stars for Troops fundraising campaign this week at…
read nowWhite Castle marks 90th birthday throughout May
May 1, 2011
White Castle continues to celebrate its 90th anniversary throughout May by also marking National Hamburger Month with special promotions and events.
read nowWest Coast Subways launch Fit to Fight Hunger
May 1, 2011
Nearly 1,600 Subway restaurants in California, Nevada and Hawaii are joining together for the Fit to Fight Hunger project, which supports local food banks and…
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Chains use blogs to offer a kitchen perspective
by Alicia Kelso — Editor, QSRWeb.com
Arby's, Dunkin' Donuts now featuring a behind-the-scenes look from a culinary point-of-view.
read nowBojangles' celebrates South Carolina teachers
April 28, 2011
Bojangles' will sponsor a fundraiser from May 16 through May 29 to celebrate South Carolina Teacher Appreciation Month.
read nowWebinar to discuss emerging trends in foodservice
April 28, 2011
Empathica and FastCasual.com will present a roundtable webinar May 12 discussing the five emerging foodservice industry trends. The webinar, "Emerging Trends…
read nowConsumers list Coca-Cola, Starbucks as most relevant brands
April 25, 2011
According to Bevnet, Brodeur Partners, a strategic communications company, recently released the results of a survey that assessed the "relevance" of brands to…
read nowSeattles Best enters Tim Hortons territory
April 25, 2011
Seattle's Best Coffee, a subsidiary of Starbucks, is now offered in 10 Wal-Mart Supercenters throughout Canada.
read nowPopeyes offering buy-one-get-one-free deal
April 25, 2011
To continue its celebration of beating KFC in a national taste test in August, Popeyes is offering customers a buy-one-get-one-free deal from now through May…
read nowAuntie Annes celebrating National Pretzel Day
April 24, 2011
National Pretzel Day is April 26 and to mark the occasion, as well as National Dance Week this week, Auntie Anne's is teaming up with "So You Think You Can…
read nowBurger King teams up with Marvel Comics' Thor
April 24, 2011
Burger King Corp. has joined forces with Marvel Entertainment to kick off its sponsorship of the comic book-inspired film "Thor," which hits theaters across…
read nowMobileBytes launches White Label program for restaurants
April 21, 2011
Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…
read nowOriginal Tommys marks 65th anniversary
April 21, 2011
On May 15, Original Tommy's will offer 65-cent Original Tommy's cheeseburger and Coca-Cola combos in Los Angeles at Beverly and Rampart boulevards to celebrate…
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Nutritional calculators: The diner's guide to healthy eating
by Kim Williams — Reporter, NetWorld Alliance
Restaurants are embracing consumers' demand to know more.
read nowBurger Kings marketing partner up for best campaign award
April 20, 2011
Legacy Marketing Partners, an experiential marketing agency headquartered in Chicago, has been nominated for three awards at the 2011 Ex Awards, including for…
read nowMcDonalds ambitious hiring day attracts thousands
April 19, 2011
McDonald's ambitious hiring day has come and gone, but the verdict is still out on how close the company came to achieving its goal of hiring 50,000 employees.
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Tasti D-Lite SNAPs into social media loyalty program
by Alicia Kelso — Editor, QSRWeb.com
New platform offers effortless customer incentives through automatic check-ins.
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Save the Happy Meal!
by Alicia Kelso — Editor, QSRWeb.com
Proposed legislation undermines parents' roles, ignores nutritional transparency.
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