McDonald’s taps SVP of corporate relations; Australian units hiring baristas

May 31, 2011

Bridget Coffing has been named as McDonald's senior vice president of corporate relations, the company's top public relations position. She will report to CEO…

When Experience Really Matters

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Who has seen the latest reports on the fastest growing restaurant chains in North America? I was struck when I read the following article summarizing the…

Tim Hortons coffee fundraiser sends kids to camp

May 30, 2011

Tim Hortons is hosting its annual Camp Day June 1, when every penny from coffee sales at the chain is donated to the Tim Horton Children's Foundation.

Carl’s Jr., Hardee’s partner with Coca-Cola for promotion

May 26, 2011

Carl's Jr. and Hardee's have once again partnered with Coca-Cola to bring back the My Coke Rewards campaign that debuted in 2006.

NRA 2011: nClosure and the iPad as kiosk

nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.

Pizza Patrón opens QSP model in Houston

May 25, 2011

Pizza Patrón's Quick Service Pizza concept is now available in Houston. The freestanding unit opened last week and brings the total number of Pizza Patróns in…

Great American Cookies website redesign launched

May 25, 2011

Great American Cookies has launched the redesigned GreatAmericanCookies.com. The new, highly interactive website is modeled after the Great American Cookies…

A&W offers self-ordering kiosks in Québec

May 25, 2011

Self-ordering kiosks are a focus in A&W Food Services of Canada's new Urban Concept restaurant. The first Québec location opened this morning. According to…

Baskin-Robbins fans vote to bring back retired flavor

May 24, 2011

Baskin-Robbins is asking ice cream enthusiasts to vote to bring one of 31 retired flavors out of its "Deep Freeze."

NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

McDonald's Europe expects kiosks to increase jobs

More than 800 kiosks are taking orders -- not jobs -- at McDonald's restaurants throughout Europe.

McDonald’s rejects calls to shift marketing focus

by Alicia Kelso — Editor, QSRWeb.com

May 19, 2011

At its annual shareholders' meeting Thursday, McDonald's rejected a call from various health organizations and 20,000 petition signees to shift its "predatory…

Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

MICROS and VeriFone partner on NFC POS for hospitality

May 19, 2011

MICROS Systems Inc., a provider of hardware and software solutions for the hospitality industry, and point of sale provider VeriFone Systems Inc., have…

McDonald's Canada rolls out WiFi

May 18, 2011

More than 1,000 McDonald's Restaurants across Canada now offer free and unlimited WiFi.

Whataburger online survey reveals customer favorites

May 18, 2011

In celebration of National Hamburger Month, Whataburger conducted an online survey asking its Facebook fans to name their favorite ways to order the iconic…

Krispy Kreme franchisee taps DTT Surveillance

May 18, 2011

Great Circle Family Foods LLC, a Krispy Kreme Doughnuts franchisee, has selected DTT Surveillance for its surveillance and loss prevention services.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Health professionals challenge McDonald’s in full-page ad

by Alicia Kelso — Editor, QSRWeb.com

May 17, 2011

A full-page ad ran in newspapers across the country today, urging McDonald's to stop marketing junk food to kids.

Quiznos customers get Groupon’s largest deal to date

May 17, 2011

Groupon Inc. has announced a partnership with Quiznos to launch its biggest deal to date. The discount is aimed at creating repeat customers at the sandwich…