Roy Rogers' focus on 3 key components sets it apart in QSR space

by Mandy Wolf Detwiler — Editor, Connect Media

Maryland-based Roy Rogers has 41 units, but the company is readying for growth by franchising. The brand was built on quality, variety and choice.

Restaurant customers want more deals, drive-thru visits remain strong

September 16, 2022

Restaurant customers are seeking out deals and mobile app offers, with three in four looking for discounts more often due to increasing menu prices, and two in…

Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Connect Media

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

Wendy's unveils next-gen concept

August 17, 2022

Wendy's has unveiled a new global restaurant design dubbed Global Next Gen. The design will enhance customer, crew and digital experiences and is set to roll…

Drive-thru dining gaining ground

July 22, 2022

Weekly restaurant visits are gaining, dining out intentions are positive and special dining occasions are coming back, according to a quarterly consumer survey…

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Chick-fil-A tests mobile pick-up lanes

June 23, 2022

Chick-fil-A has launched a dedicated pick-up lane for mobile orders, according to company news.

Star Micronics Introduces Sticky Label Kiosk Printer, The New SK1-311 SK

The newest kiosk printer by Star Micronics is made for repositionable linerless label paper, perfect for the food and self-service industries.

Taco Bell opens Defy concept unit

June 8, 2022

The long-awaited Taco Bell Defy restaurant has opened in Brooklyn Park, Minnesota. The concept has a two-story model that delivers innovative technology and…

Carry-out losing traction thanks to delivery, drive-thru options

May 13, 2022

More restaurant customers than ever are visiting the drive-thru and using delivery services compared to carrying out food orders.

Acrelec partners with PAR Technology to upgrade digital menu boards

April 29, 2022

Acrelec, a technology company that works to improve the customer experience for restaurants and retail brands, completed its integration with Brink POS…

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

The Who, What & Why of the API

Find out how to deploy an integrated restaurant technology model that reduces complexity, streamlines your operations, and helps you please your guests.

QSR restaurant design changing for speed, service

by Mandy Wolf Detwiler — Editor, Connect Media

QSR restaurant design is changing. Brands are rethinking their overall dining rooms and drive-thrus to increase speed and service.

3 Ways to Future-Proof Your Restaurant Tech Stack

It’s clear that a digital transformation is no longer a "nice to have" but a necessity for future viability. At Qu, we believe the winning restaurants in the…

Wetzel's Pretzels debuts drive-thru location

December 17, 2021

Pasadena, California-based Wetzel's Pretzels has opened a drive-thru prototype location in Hemet, Southern California.

The Great Restaurant Resurgence

POS and digital ordering data indicates a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening, across in-store …

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How Layne's Chicken Fingers is battling shortages, pandemic impact

by Mandy Wolf Detwiler — Editor, Connect Media

Eight-unit Layne's Chicken Fingers felt the chicken shortages earlier this year, but weathered through. Samir Wattar, the company's chief operating officer…

Many QSR customers not happy with drive-thrus, would welcome automation

September 21, 2021

More than half of Americans, 65%, who visited QSRs in the last six months have had an unpleasant drive-thru experience, according to a Harris Poll survey…

Burger King most popular drive-thru in U.S.

September 15, 2021

Burger King is the favorite when it comes to the most popular fast food drive-thru in the U.S.