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Operations News & Media

Closing the gap between order ready and order in hand

Why the last mile costs operators more than they think. The gap between order ready and order in hand is part of the operation that affects labor efficiency…

Presented by Apex Order Pickup Solutions

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What is driving Kona Ice’s success?

by Kathleen Wood — Founder, K. Wood Partners

Tony Lamb is the Founder and visionary behind Kona Ice, the tropical shaved-ice brand that turned an ice cream truck nightmare into experiences that customers…

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Restaurant Owners Want the Future, Not Yesterday’s Equipment

New industry data shows restaurant and foodservice operators using AI are driving added profits. Miso Robotics' new partnership with 50-year-old The Ferri…

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The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton — Editor, Pizza Marketplace

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

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Accuracy is the New Loyalty

Order accuracy directly impacts restaurant profitability, customer trust and repeat business. In this webinar, Star Micronics explored where costly errors…

Presented by Star Micronics America

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New SNAP bill puts restaurant meals program in spotlight

by Valerie Gritton — Editor, Pizza Marketplace

A new House bill would eliminate the ability of certain SNAP recipients to use their benefits to purchase prepared meals at restaurants, putting a relatively…

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Checkers & Rally’s accelerates turnaround

September 15, 2026

Checkers & Rally's is expanding its restaurant reimaging initiative across Ohio and Florida as part of the drive-thru brand's broader turnaround strategy.

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Restaurant traffic moderates, but QSRs remain above 2026 average

September 14, 2026

Placer.ai data shows restaurant traffic moderated during the week of Aug. 24-30 compared with the first half of 2026, although quick-service restaurants…

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Rising energy costs could add more pressure on restaurants

September 10, 2026

Rising energy costs are adding another layer of pressure for restaurant operators, with producer prices increasing 0.4% in August, according to the latest…

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National Restaurant Association launches 'Made in Restaurants' initiative

September 9, 2026

The National Restaurant Association has launched "Made in Restaurants," a national initiative designed to showcase the restaurant industry's role in shaping…

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Why QSRs are betting on the Sun Belt

by Valerie Gritton — Editor, Pizza Marketplace

Restaurant growth continues to concentrate across the Sun Belt, where population growth, development and shifting consumer demographics are creating new…

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4 reasons (and a raccoon) why you can't miss the Fast Casual Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

Keynoters, Perfect Pitch contestants and a trash panda walk into Arlington; here's your Fast Casual Executive Summit October 4–6 game plan.

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How Steele Smiley sold a fitness empire to bet on healthy fast food

by Kathleen Wood — Founder, K. Wood Partners

Steele Smiley spent 15 years building a fitness empire with more than 900 U.S. franchisees and locations in more than 35 countries, sold it, and founded CRISP…

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How QSRs can drive customer engagement through round-up donations

With more than half of Americans willing to round up their purchases for charity, these small contributions can collectively generate millions for causes…

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Yum! Brands completes U.S. sale of Pizza Hut

September 2, 2026

Yum! Brands has announced in a press release the completion of its sale of Pizza Hut, excluding Mainland China, to LongRange Capital. The sale, for…

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Jeremiah’s Italian Ice adds Lisa McGill as VP of franchise development

September 1, 2026

Jeremiah's Italian Ice has appointed Lisa McGill as its first vice president of franchise development. In her role, McGill will lead the brand's national…

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Iconex Introduces Patent-Pending RFID Linerless Label Technology

Iconex, an M2S Group Company, and global leader in innovative labeling solutions and linerless technology, today announced the launch of its patent-pending…

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Restaurant operators choosing growth over retrenchment in 2026

August 28, 2026

Despite persistent inflation and labor challenges, restaurant operators are entering the second half of 2026 with a surprisingly durable outlook.

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Loyalty programs have become new front line of QSR fraud

by Stuart Mann — Head of Industry Product Engagement, Accertify

A recently disclosed data breach at Chick-fil-A made headlines for the type of accounts that were targeted. It was reportedly a credential stuffing attack that…

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Accuracy is the new loyalty: How smart labeling protects restaurant profits

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics' upcoming webinar, "Accuracy Is the New Loyalty," will explore how integrating smart labeling with existing restaurant technology eliminates…

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