What 35 years as a Rita's Italian Ice & Frozen Custard franchisee taught this entrepreneur

August 4, 2025

Mitch Cove inked a deal with Rita's Italian Ice and Frozen Custard in 1989, never guessing his career move to frozen treats would span 35 years. Today, he runs…

Tackling Property Damage in Quick-Service Restaurants

While their operational model is optimized for speed and efficiency, QSRs face a significant yet often overlooked challenge: property damage caused by customer…

Presented by Fleet Response

Modern Food Compliance for Restaurants Made Easy

Label smarter, serve safer, and improve efficiency with linerless label solutions.

Presented by Star Micronics America

Zaxby’s Joins CloudKitchens - 921 W Commerce St to Continue Growth in Dallas, TX

Zaxby’s, the fan-favorite fast-casual brand known for its Chicken Fingerz™, Signature Sandwiches, and iconic Zax Sauce®, has officially opened its first-ever…

Del Taco begins phased re-openings across The Front Range

July 30, 2025

Del Taco is opening 17 Del Taco corporate-owned locations across the Front Range. The rollout began June 21st and will continue throughout the next several…

Driven by taste: Saroki's rapid rise in the QSR gas station market

by Mandy Wolf Detwiler — Editor, Networld Media Group

Saroki's Crispy Chicken & Pizza, a Michigan-based QSR chain, has rapidly expanded to 19 locations since 2012 by focusing on quality ingredients, consistent…

Nominations now open for Pizza Marketplace's 'Pizza Brands to Watch 2026' report

July 25, 2025

Pizza Marketplace's annual Pizza Brands to Watch 2026 report will highlight pizza brands of note. The nomination deadline is August 15.

Speaker Spotlight: Andy Huang, VP/COO, L&L Hawaiian Barbecue

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Andy Huang, VP/COO, L&L Hawaiian Barbecue is one of dozens of panelists participating in the upcoming Fast Casual Executive Summit.

Whataburger marks 75th anniversary with 75-cent burger deal

July 24, 2025

Whataburger is commemorating its 75th year of operation by offering rewards members a classic Whataburger for 75 cents on National Whataburger Day, Aug. 8.

Del Taco launching phased reopening of corporate-owned Denver locations

July 23, 2025

Del Taco is launching the phased reopening of 17 Del Taco corporate-owned locations across the Denver area. The rollout began June 21 and will continue…

Subway names Jonathan Fitzpatrick as CEO

July 22, 2025

Sandwich brand Subway has named Jonathan Fitzpatrick, president and CEO of Driven Brands, as its chief executive officer. He takes position as of July 28…

A&W marketing leader's diverse background plays role in brand strategy

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice president of…

Andy's Frozen Custard opens 3rd Fort Worth location

July 18, 2025

Andy's Frozen Custard will open its third location in the Fort Worth, Texas area on July 30. The shop is located at 1725 Basswood Boulevard, according to a…

Beyond the food court: Auntie Anne's doubles down on non-traditional growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

Auntie Anne's is expanding its presence beyond mall settings into high-traffic locations like airports, train stations and stadiums, optimizing for convenience…

Speaker Spotlight: Susan Taylor, Juice It Up CEO and president

by Mandy Wolf Detwiler — Editor, Networld Media Group

Susan Taylor, CEO and president of Juice It Up, shares a look at her career, achievements and industry trends ahead of her appearance at Fast Casual Executive…

How to navigate the drive-thru landscape

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can drive-thrus navigate long waits, order accuracy and innovative tech? A panel at the Fast Casual Executive Summit will take a deep dive into the…

From hype to frontline impact: Building trust through thoughtful AI

Elevating your frontline with AI tools that make a real impact.

Train smarter: Boost frontline performance while reducing costs

Organizations rely on their frontline teams to deliver for customers, protect the brand and keep operations running smoothly. But traditional…

From data to direction: How XM empowers unit managers

Unit managers are critical to customer experience success. Without clear direction, data falls flat. Learn how experience management can drive focused…

Report reveals increased focus on food, labor cost controls

July 16, 2025

Restaurant leaders are reporting continued food and labor cost increases, with 89% experiencing rising staff expenses, according to a Restaurant365 study.