Operations News & Media

How franchising will take Jollibee to the next level in the US

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Philippines-based fast-food chain Jollibee, known for its popular fried chicken, is successfully overcoming its low U.S. brand awareness and crowded market…

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Own your financials: 5 metrics that drive business growth

by Kathleen Wood — Founder, K. Wood Partners

Gaining strong financial visibility by overcoming common hurdles and focusing on key metrics like sales, COGS, and net operating income is essential for…

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Limited-service visits decline as customer service, value perceptions hit new lows

October 29, 2025

There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking Report by Chatmeter, which analyzed…

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Taco Bell's Live Más Café makes Texas debut

October 29, 2025

Taco Bell will debut its Live Más Café concept in Dallas on Nov. 6 and Houston on Nov. 20, according to a press release.

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Golden Chick brings back Mini Funnel Cakes to raise funds for schools

October 28, 2025

Golden Chick has brought back its Mini Funnel Cakes to raise money for neighboring schools around every Golden Chick restaurant. Across its markets, Golden…

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How tech is blurring the lines between fast casuals, QSR

The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.

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Taco Bell expands education benefits, citing improved employee retention

October 24, 2025

Taco Bell is increasing its investment in its 250,000-plus team members following 20 consecutive quarters of same-store sales growth. The company reports that…

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Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…

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How transformational leadership sparks growth, loyalty in the modern workplace

by Jim Knight — Founder & CEO, Knight Speaker

Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…

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Qu Digital (Online Ordering)

Qu’s mobile-first online ordering solution is specifically designed for Quick Service and Fast Casual restaurants. It guides guests confidently through the…

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Kiosk

Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…

Presented by Qu

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Third-Party Ordering (3PD)

Our unified platform eliminates tablet clutter and manual entry while delivering real-time integration across all delivery partners. The result? Restaurants…

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Qu Order Status

With customizable branding, multilingual support, and real-time synchronization, Qu Order Status is the mission-critical tool that turns kitchen confusion into…

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Point of Sale (POS)

Unlike competitors’ systems that require workarounds, Qu’s unified platform connects your entire operation from a single foundation. This means faster service…

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Kitchen Display System (KDS)

Qu’s Kitchen Display System is a modern, sleek solution that shapes your back-of-house operations into a synchronized, high-performance engine. With orders…

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Qu Notify

Qu Notify empowers restaurant operators with real-time sales and labor data, predictive analytics, and customizable alerts delivered seamlessly to iPhone or…

Presented by Qu

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