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Operations News & Media

Krystal adopts operator-first playbook under restructured SPB leadership

June 5, 2026

Six months into his tenure, SPB Hospitality CEO G.J. Hart is sharpening the company's focus around an operator-first strategy that repositions QSR chain…

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Onboarding at root of QSRs' turnover problem; here’s how to fix it

by Matt Umholtz — President & CRO, AllianceHCM

To combat the quick-service industry's costly 150% turnover rate, operators must replace clunky paperwork with a frictionless, digital onboarding process that…

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Little Caesars partners with Amazon on Prime Day deal

June 3, 2026

Little Caesars is partnering with Amazon to give Prime members access to a $5 Classic or Cheese Pizza from June 15-26. The dates encompass Amazon's upcoming…

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How best friends are building their pizza and brew empire

Joey Freis and Mitchell Millar bought a pizzeria at 21. Now they lead nine restaurants and are getting ready to scale Best Pizza & Brew towards its next…

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McDonald's unveils 'Next'-gen plans for growth, productivity as competition increases

June 2, 2026

McDonald's is launching a new strategic initiative dubbed McDonald's > Next to drive its next phase of growth and counter a changing competitive landscape…

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Navigating the tightest restaurant real estate market in 20 years

by Cherryh Cansler — Publisher, FastCasual.com

Ebere Anokute, head of retail research for CBRE, during the ICSC real estate conference in Las Vegas, reveals the shifting dynamics of restaurant real estate…

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Built to Breakthrough: Make your brand stand out by being outstanding

by Kathleen Wood — Founder, K. Wood Partners

This installment of the Built to Breakthrough series explains that building a clear, consistent brand with a strong unique strategic position (USP) is…

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Learn how Popmenu is reinventing restaurant marketing and menu technology

Popmenu can help bring your restaurant into the 21st century.

Presented by Popmenu

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Part 2: Cool technology at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the NRA Show checking out the modern tech and wares the show had to offer.

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Checkers & Rally's reopens Kenner, Louisiana restaurant

May 29, 2026

Checkers & Rally's has re-opened a restaurant in Kenner, Louisiana at 3102 Loyola Drive. It's owned and operated by franchisee Rakesh Kalotra and the…

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What the 2026 National Restaurant Association Show Told Us About the Future of Restaurants

The 2026 National Restaurant Association Show made one thing clear: operators are no longer asking whether kitchen automation works. They are asking how fast…

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Tim Hortons to build 80 units, renovate 400 in Canada

May 26, 2026

Tim Hortons restaurant owners and the corporate brand are investing $400 million Canadian dollars (US $289,498,000) into expanding and modernizing the coffee…

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The Power of One System: Systematize your standards to scale

by Kathleen Wood — Founder, K. Wood Partners

To transition from a chaotic, founder-dependent business to a scalable enterprise, leaders must define, document and continuously improve a unified operating…

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How CORE provides financial lifeline for food, beverage workers in crisis

by Mandy Wolf Detwiler — Editor, Connect Media

This episode of the Restaurant Operator Podcast features CORE’s Jill Chapman, who explains how the growing non-profit provides critical financial assistance to…

Presented by CORE

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Part 1: Cool technologies at the NRA Show 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Editor Mandy Wolf Detwiler spent time in the tech pavilion at the National Restaurant Association Show.

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The 'people-first' philosophy that turned a broke delivery driver into Domino’s largest U.S. franchisee

by Mandy Wolf Detwiler — Editor, Connect Media

Former delivery driver Brian Bailey scaled his Domino’s franchise from a single New Mexico location into a massive 160-store empire by maintaining a strict…

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Wendy's names Robert D. 'Bob' Wright president, CEO

May 20, 2026

The Wendy's Company has appointed Robert D. "Bob" Wright as president and CEO, effective May 21. Wright will also join the company's board of directors…

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Inland National Development Company affiliate sells Illinois building anchored by Dunkin'

May 20, 2026

An affiliate of Inland National Development Company, LLC, a member company of The Inland Real Estate Group of Companies, Inc., has completed the sale of Ogden…

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The success formula that took Everbowl from 1 to 400 locations

I sat down with Jeff Fenster, who built five eight- to nine-figure companies, exited three, and grew Everbowl to more than 100 open locations with almost 40…

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The Power of Financial Planning, Financial Visibility leads to business sustainability

by Kathleen Wood — Founder, K. Wood Partners

To achieve sustainable growth and avoid the "stuck zone," Founders must overcome the emotional avoidance of their financials by owning their P&L, hiring expert…

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