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Operations News & Media

Rita's Italian Ice teams up with TBS for comedy-themed summer menu

July 21, 2026

Rita's Italian Ice & Frozen Custard has partnered with television network TBS to launch "A Shirley Good Time," a limited-time summer promotion featuring…

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Toastique Founder Brianna Keefe details growth from single toast bar to national franchise

Toastique founder Brianna Keefe opened her first location at 24 with no investors, a personal guarantee, and a vision for a concept that didn't yet exist. In…

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Burger King introduces new manager role, Whopper guarantee policy

July 20, 2026

Burger King is launching two customer service initiatives based on feedback received during a recent listening initiative led by the company's leadership. The…

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FDA says Taylor Farms Cyclospora test a false positive as outbreak weighs on restaurant traffic

by Valerie Gritton

Taylor Farms is reporting the CDC has found a fast-positive for the cyclospora outbreak linked to its products.

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Jollibee expands US franchise growth strategy toward 330-unit target

July 20, 2026

Jollibee has added three multi-unit franchise developers to its existing four during the first half of 2026, putting the restaurant brand on a path toward 33…

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Case Study: Kiosk Upgrades Fast-Forward the Fun at Dave & Buster’s

Dave & Buster’s set out to modernize its self-service environment to better align with the fast-paced high-energy experiences guests expect. By partnering with…

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KFC expands in Arizona with restaurant opening in Sun City

July 17, 2026

KFC has expanded its presence in Arizona with the opening of a restaurant in Sun City, according to a press release.

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Irv's Burgers to host 'I-Scream Carnival' ahead of Eli Roth horror film release

July 17, 2026

Irv's Burgers is partnering with filmmaker Eli Roth for a limited-time promotional collaboration ahead of the theatrical release of his upcoming horror movie…

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Build your leadership team: The team that reports directly to you

by Kathleen Wood — Founder, K. Wood Partners

True organizational growth and scalability require distinguishing between mere managers and genuine leaders.

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How Golden Chick is taking on QSR giants with new ‘Gimme That Golden’ campaign

by Mandy Wolf Detwiler — Editor, Connect Media

Golden Chick CMO Howard Terry discusses how the brand's energetic new "Gimme That Golden" campaign modernizes the legacy concept to compete with major QSR…

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Smalls Sliders celebrates first Ohio opening

July 17, 2026

Smalls Sliders is opening its first location in Ohio. The location, in South Point, Ohio, will be led by local operators and brothers Beckett and Sam Gue and…

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TCBY marks 45th anniversary with summer promotions, throwback theme

July 16, 2026

Frozen yogurt chain TCBY is celebrating its 45th anniversary this summer with throwback branding, limited-time promotions and a special birthday discount…

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Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

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The Summer Reckoning: What Peak Season Reveals About QSR Labor Strategy

Summer traffic is up, but the labor pool isn't keeping pace. New data shows seasonal hiring down for a third straight year while travel spending climbs. Back…

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The next generation of QSR, Part 1: The new economics of value

by Valerie Gritton

This four-part series explores the forces reshaping the next generation of quick-service restaurants, examining how shifting consumer behaviors, economic…

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HTeaO to expand Oklahoma footprint

July 15, 2026

Iced tea franchise HTeaO will celebrate the grand opening of its new Altus, Oklahoma, location on July 18, according to a press release.

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Los Angeles suburb Culver City weighs permanent drive-thru ban, threatening proposed In-N-Out Burger

July 15, 2026

Culver City, California officials are considering a permanent ban on new drive-through businesses, a decision that could halt plans for a new In-N-Out Burger…

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Pizza Hut launches limited-time 'Throwback Value Menu' with items starting at $3

July 15, 2026

Pizza Hut has launched a limited-time Throwback Value Menu nationwide, featuring a selection of classic and new items with prices starting at $3, according to…

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Dodo Pizza’s playbook for international success

by Mandy Wolf Detwiler — Editor, Connect Media

In this Pizza Marketplace podcast, executives from Dodo Brands discuss how the company uses its proprietary technology platform and a balance of global…

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