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Operations News & Media

#QSRNext to feature advice from Wienerschnitzel's, Sbarro, Taco John's

June 16, 2025

Quick-service restaurant operators seeking to navigate the evolving industry landscape will gain critical insights into technology, operations, marketing and…

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Speaker Spotlight: Troy Hooper, Pepper Lunch CEO

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Troy Hooper, CEO of Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at Fast Casual Executive Summit…

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Krystal to expand South Carolina footprint

June 12, 2025

Krystal will open a location in Walterboro, South Carolina next month. It will be the fifth Krystal restaurant in the state, according to a press release.

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Krispy Kreme sells remaining ownership in Insomnia Cookies

June 11, 2025

Krispy Kreme has sold its remaining stake in Insomnia Cookies Holdings LLC to Insomnia Cookies and existing shareholders involved in the July 17, 2024 sale of…

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White paper analyzes 1 vendor approach for restaurant openings

June 10, 2025

Opening a restaurant requires getting many elements in order, especially on the equipment side. This can create a lot of challenges for restaurants trying to…

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5 reasons to use a single equipment supplier for new restaurant openings

Opening a new restaurant can be a chaotic process, but using a single equipment supplier can offer much-needed stability.

Presented by TundraFMP

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Auntie Anne's unveils new store design

June 10, 2025

Auntie Anne's, owned by GoTo Foods, has a new store design with a focus on attracting Gen Z and Millennials, according to a press release.

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Jeff's Bagel Run founder says training key to franchisee success

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera.

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How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

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Use your data or lose your margins

by Oli Ostertag — GM of Operator Cloud, PAR Technology

QSR margins are squeezed by soaring food and labor costs, compounded by potential tariffs. Survival hinges on using existing tech to integrate data, turning…

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Toast commits $5M to combat food insecurity

June 4, 2025

Toast Inc. announced Wednesday a $5 million philanthropic commitment over the next five years to combat global food insecurity, beginning with a U.S.

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The future of QSR design: Hygiene, Efficiency

by Esperanza Carrion — Vice President & General Manager of Sani Professional, Sani Professional

Customers demand proper hygiene for QSRs. Sani answers this demand with wipes.

Presented by SANI PROFESSIONAL

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Little Caesars Love Kitchen celebrates 40 years, 4M guests

June 3, 2025

The Little Caesars Love Kitchen recently celebrated its 40th year of service in its hometown of Detroit by providing hot pizza slices to thousands of people in…

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From Founder to franchisee: How Chronic Tacos built a Brand still breaking through

In this episode of Founderology, I sit down with Randy Wyner, Founder and franchisor of Chronic Tacos, and Caleb Walker, multi-unit franchisee and…

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How to keep profits high under pressure

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.

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Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app

by Mandy Wolf Detwiler — Editor, Networld Media Group

Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for…

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The blueprint for exceptional customer experiences

Your playbook for designing customer experiences that meet rising expectations

Presented by Service Management Group

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From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

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Jollibee to make Oregon debut

May 27, 2025

Chicken chain Jollibee will make its Oregon debut with an opening in Hillsboro in the Portland area on Friday, May 30th, according to a press release.

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