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Operations News & Media

Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

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6 cool things on the NRA show floor

by Mandy Wolf Detwiler — Editor, Networld Media Group

The National Restaurant Association Show featured a wide variety of food, education and technology. Here are a few of the coolest tech products we found on the…

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The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

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Del Taco launches brand refresh, boxes

May 21, 2025

Del Taco is debuting a bold new brand campaign as well as the launch of its El Big Boxes designed to bring customers value, according to a press release.

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Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

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Krispy Kreme collaborates with PAC-MAN

May 20, 2025

Fans unlocked the return of the fan-favorite Strawberry Glazed Doughnuts by helping Krispy Kreme achieve a "high score" of giving away 45,000 free Original…

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Crazy Pita: From $30 to scaling a legacy

by Kathleen Wood — Founder, K. Wood Partners

This week on Founderology – Built to Breaktrough, I sat down with Mehdi Zarhloul, the powerhouse Founder of Crazy Pita, Chicken Genius and Salad Madness. His…

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Dave's Hot Chicken named Fast Casual's 2025 top brand

by Cherryh Cansler — Editor, FastCasual.com

The Los Angeles brand launched in 2018 and has grown to over 300 locations. It won the Top 100 two years ago, making it the second brand in history to earn the…

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Kraft Heinz, Uber Eats launch program showing restaurants serving Heinz

May 16, 2025

The Kraft Heinz Company has launched Heinz Verified, a program that indicates restaurants that serve Heinz products. Heinz Verified is the latest program from…

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LV Petroleum bets on late-night cravings with Checkers & Rally's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

May 16, 2025

LV Petroleum, led by Jeanette Davis, has introduced a new Checkers & Rally's franchise to Las Vegas, marking a significant step in their ambitious QSR…

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How to Reduce Turnover and Keep Your Best Employees

High turnover isn’t just frustrating — it’s expensive. In the restaurant industry, it leads to increased training costs, inconsistent service, and lost…

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Chick-fil-A employees graduate debt-free under employer-sponsored education

May 14, 2025

At Point University's recent commencement, 177 Chick-fil-A team members including one operator earned accredited college degrees without taking on student…

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&pizza CEO doubles down on franchising efforts, increasing growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

&pizza CEO Mike Burns discusses how the brand lost its identity, found it again and began franchising.

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Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

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Domino's Pizza partners with Cash App

May 9, 2025

Domino's Pizza has partnered with Cash App to give customers payment flexibility. This launch marks one of the first restaurant partnerships for Cash App Pay…

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Beyond the burrito: How Taco John's 'People First' approach drives success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Taco John's emphasizes a "Putting People First" philosophy to combat employee turnover by investing in its corporate leadership, supporting franchisees and…

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White Castle, Heelys team up for footwear drop

May 8, 2025

White Castle has partnered with wheeled footwear company Heelys to introduce a limited-edition collection of White Castle-branded Heelys shoes. The shoes will…

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McDonald's to add its CosMc's drinks to regular menus

May 7, 2025

McDonald's will add its spinoff CosMc's drinks to its regular menu, according to its CEO Chris Kempczinski. During a Q1 earnings call, the Chicago-based burger…

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Smart Kitchens, Smarter Operations: The Next Leap in Restaurant Tech

Discover how Qu’s Smart Kitchen platform leverages IoT, AI, and real-time data to reduce costs, optimize energy, and streamline operations for multi-unit and…

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Popeyes opens 7th store in Bucharest

May 6, 2025

Popeyes will open a restaurant in Bucharest this week with a grand opening celebration Wednesday in the food court of the Mega Mall shopping center, according…

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