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Business Strategy and Profitability News & Media

SynergySuite Recognized with Dual Honors in the 2025 TITAN Business Awards

The 2025 TITAN Business Awards has officially concluded its first season, spotlighting a new class of global business trailblazers.

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&pizza CEO doubles down on franchising efforts, increasing growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

&pizza CEO Mike Burns discusses how the brand lost its identity, found it again and began franchising.

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Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

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Beyond the burrito: How Taco John's 'People First' approach drives success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Taco John's emphasizes a "Putting People First" philosophy to combat employee turnover by investing in its corporate leadership, supporting franchisees and…

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Smart Kitchens, Smarter Operations: The Next Leap in Restaurant Tech

Discover how Qu’s Smart Kitchen platform leverages IoT, AI, and real-time data to reduce costs, optimize energy, and streamline operations for multi-unit and…

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Why regional leadership is key to QSR growth

by Andrew Openshaw — SEO & Content Specialist, Nigel Wright Group

QSR leaders are adopting regional matrix models over traditional country-by-country structures to enhance efficiency and innovation amid industry challenges.

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Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

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SynergySuite Wins Two Gold Stevie® Awards in 2025 American Business Awards®

SynergySuite, a global leader in restaurant management technology, has been awarded two Gold Stevie® Awards in the 23rd Annual American Business Awards®…

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Trend Report: Healthcare Beverage Innovation

Discover how hospitals are rethinking food and beverage service to support staff, patients, and visitors. Explore the rise of automation in healthcare…

Presented by Botrista Inc.

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Great American Cookies, Marble Slab Creamery hit 80th location milestone

April 21, 2025

Great American Cookies and Marble Slab Creamery are celebrating their 80th location in the Houston area, including both co-branded and standalone locations.

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Campuses Turn to Automation to Improve Student Life

Dining leaders are turning to platforms like Botrista to cut costs, ease labor demands, and keep up with Gen Z’s thirst for trending drinks like boba. The…

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Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

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Upgrade your drink menu without the hassle

Learn how top brands like Jollibee and Yoshinoya elevate their drink menus with Botrista. Join Jarrett Whitlow and Briana Jurado as they share tips on flavors…

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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The surprising secret to managing rising food prices for QSRs

by Patrick Donovan — Chief Operating Officer, InStride

QSRs facing inflation should prioritize employee training and development as a cost-saving strategy, rather than cutting it, to reduce turnover and improve…

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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