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Business Strategy and Profitability News & Media

Pilot deploys 156 self-order kiosks at Wendy’s locations

September 8, 2026

Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its…

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Wetzel’s Pretzels, sweetFrog franchisee to open co-branded Texas location

September 8, 2026

Wetzel's Pretzels and sweetFrog franchisees Dave and Diana Stone are opening a new co-branded location in Flower Mound, Texas, the chains' parent company…

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Del Taco launches first-party catering platform

September 4, 2026

Del Taco is making catering a bigger part of its growth strategy with the launch of a new first-party catering platform, the company announced in a news…

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Jack in the Box completes Harri workforce management rollout

September 4, 2026

Jack in the Box has completed a five-month rollout of Harri's workforce management platform across all 2,112 of its U.S. restaurants, the company announced in…

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Walmart expands restaurant delivery with Dunkin’ partnership

September 3, 2026

Walmart is expanding its restaurant delivery business through a new partnership with Dunkin', the company has announced in a news release. The partnership will…

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Restaurant chains lean into Labor Day deals with Grubhub giveaways

September 3, 2026

Restaurant chains are leaning into delivery-driven promotions to capture Labor Day weekend spending, using limited-time freebies, buy-one-get-one offers and…

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Taco Bell franchisee taps Oscar AI for restaurant ops

September 2, 2026

O&M Restaurant Group, a 23-unit Taco Bell franchisee based in Oklahoma, has selected Oscar AI to help its restaurant leaders identify opportunities to…

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Fast Casual Executive Summit preview: Learn how a unified guest view spurs big rewards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual brands can break down the walls between tech systems to craft a unified customer view that can drive an immediate return-on-investment. Learn how…

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How Steele Smiley sold a fitness empire to bet on healthy fast food

by Kathleen Wood — Founder, K. Wood Partners

Steele Smiley spent 15 years building a fitness empire with more than 900 U.S. franchisees and locations in more than 35 countries, sold it, and founded CRISP…

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Domino’s takes on the Big Mac, Whopper, Crunchwrap with latest pizza

August 31, 2026

Domino's is challenging America to decide whether its new Domino Detroit-style pizza deserves a place among fast food's most iconic menu items. The…

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Restaurant operators choosing growth over retrenchment in 2026

August 28, 2026

Despite persistent inflation and labor challenges, restaurant operators are entering the second half of 2026 with a surprisingly durable outlook.

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Loyalty programs have become new front line of QSR fraud

by Stuart Mann — Head of Industry Product Engagement, Accertify

A recently disclosed data breach at Chick-fil-A made headlines for the type of accounts that were targeted. It was reportedly a credential stuffing attack that…

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Jason's Deli, Omnirev leaders talk guest data, AI for driving repeat catering business

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

AI and guest data can drive retention and turn guest data into revenue. Learn how during a panel talk at the Restaurant Catering Workshop, taking place Oct.

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Accuracy is the new loyalty: How smart labeling protects restaurant profits

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics' upcoming webinar, "Accuracy Is the New Loyalty," will explore how integrating smart labeling with existing restaurant technology eliminates…

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Shawarma Press, Chicken Salad Chick, Firehouse Subs execs to talk operational complexities at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

The upcoming "Complexity Killers" session at the Fast Casual Executive Summit will guide restaurant operators in auditing and streamlining their bloated tech…

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Subway Canada launches value menu

August 27, 2026

Subway Canada has launched its first Fresh For Less Menu, featuring various breakfast, lunch, snack and side options priced under $5 each, according to a press…

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Fry Station Turnover Could Be Costing Multi-Unit Restaurant Operators Millions Annually. Here’s How to Fix It.

New analysis shows a single automated fry station can turn one of a restaurant's most expensive turnover problems into a profit center, with the math…

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Over half of fast-food workers quit early when onboarding fails, report finds

August 26, 2026

More than half of quick-service restaurant workers who experienced inefficient onboarding quit before they even started working independently, according to a…

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Church's Texas Chicken to donate $100K to Big Brothers Big Sisters

August 26, 2026

Church's Texas Chicken and Big Brothers Big Sisters of America have a new national partnership aimed at expanding access to youth mentorship, backed by a…

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GLP-1s and the new consumer reality: What the data really says

by Valerie Gritton — Editor, Connect Food

A new research report reveals GLP-1 adoption isn't static, men are an overlooked demographic and usage varies dramatically by restaurant — challenging chains…

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