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Business Strategy and Profitability News & Media

Krispy Kreme names 2 to leadership team

August 3, 2026

Krispy Kreme has appointed Suk Nicholas as chief commercial officer and Lori Suess as chief people officer. Both appointments are effective immediately…

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Traffic counts show signs of recovery post Cyclospora

August 3, 2026

Restaurant chains that experienced sharp declines in foot traffic following the recent Cyclospora outbreak are beginning to recover, although some brands…

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KFC Canada enters beverage market with Kwench drink menu

August 3, 2026

KFC Canada is launching Kwench, a made-to-order beverage brand that marks the company's first expansion outside its core food category in its Canadian history…

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3 leaders every Founder must hire to scale

by Kathleen Wood — Founder, K. Wood Partners

To successfully scale a company and transition from an overwhelmed operator to a confident CEO, founders must stop trying to manage everything themselves and…

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QSR Food Waste Series

Operational errors in QSRs can drive costly food waste, remakes, and order mistakes. Iconex linerless labels help improve product identification and order…

Presented by Iconex

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Long John Silver's store count retracts amidst same-store sales growth

July 31, 2026

Long John Silver's once had 1000-plus restaurant locations across the United States. That number has now declined to slightly less than 500, according to a new…

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Popeyes tests tipping prompts on self-order kiosks amid 'tipping fatigue' debate

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

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Yum! Brands posts strong Q2 as Taco Bell leads growth

by Valerie Gritton — Editor, Connect Food

July 30, 2026

If the song "Break My Stride" was tied to restaurant company, perhaps Yum Brands fits the bill. Coming off a Cyclospora outbreak linked to its Taco Bell chain…

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Cyclospora not an easy trace, says supply chain expert

by Valerie Gritton — Editor, Connect Food

As the largest Cyclospora outbreak in U.S. history continues to unfold, restaurant operators are once again facing the reputational fallout of a food safety…

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Dunkin' brings back 48-ounce iced beverage buckets for summer

July 29, 2026

Dunkin' is bringing back its 48-ounce Iced Beverage Buckets to participating locations nationwide beginning Aug. 7 for a limited time, according to company…

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Church's Texas Chicken secures Golub Capital investment to accelerate global expansion

July 29, 2026

Church's Texas Chicken has received a strategic growth equity investment from Golub Capital to accelerate its expansion and build upon recent operational…

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Bankruptcy claims loom over QSR brands

July 29, 2026

Two major franchisee bankruptcies are highlighting the financial strain facing quick-service restaurant operators in 2026, according to an article in L'Express…

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Report: QSRs lead 2026 restaurant closures

July 28, 2026

An estimated 8,171 restaurant locations closed across the United States and Canada during the first half of 2026, according to the latest RestaurantData…

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Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

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Before Zaxby’s and Cane’s, there was Guthrie’s: Now, the pioneer is scaling.

by Mandy Wolf Detwiler — Editor, Connect Media

Guthrie’s, the pioneering 1965 brand that originated the quick-service chicken finger category, is leveraging its streamlined menu, highly guarded proprietary…

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Maria Cacciapuoti to join KFC Global as COO

July 24, 2026

Maria Cacciapuoti will join KFC Global as chief operations officer, reporting directly to Scott Mezvinsky, KFC Global CEO, effective Sept. 1, according to a…

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The Hidden Driver of Order Accuracy

How label technology powers speed, accuracy, and operational efficiency in a digital-first world.

Presented by Iconex

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HTeaO opens 10 locations in Texas, Oklahoma in Q2 2026

July 23, 2026

Iced tea franchise HTeaO opened 10 new locations in the second quarter of 2026, expanding its footprint primarily within Texas, according to a press release.

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Hungry Howie’s partners with DoorDash for massive digital overhaul

by Mandy Wolf Detwiler — Editor, Connect Media

Hungry Howie’s has partnered with the DoorDash Commerce Platform to completely overhaul its digital ecosystem — including a rebuilt app, unified customer…

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Krispy Kreme celebrates summer with original glazed blueberry-flavored doughnut

July 23, 2026

Krispy Kreme is celebrating peak blueberry season with its new, limited-time Original Glazed Blueberry Flavored Doughnut, the company said in a news release.

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