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Customer Service / Experience News & Media

Michigan moms treated to free Dunkin’ Donuts coffee

May 4, 2011

Michigan moms will get a special treat Sunday for Mother's Day. At participating Dunkin' Donuts restaurants throughout the state, moms will be treated to a…

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Cinnabon promotion to honor nurses

May 4, 2011

In appreciation of National Nurses Week, Cinnabon has teamed up with The DAISY Foundation to offer any nurse a free Cinnabon Classic Roll at participating…

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White Castle calls for Hall of Fame Cravers

May 3, 2011

White Castle is now seeking entries for its 11th annual Cravers Hall of Fame Contest.

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Where’s the beets? Vegetarian options rare in QSR segment

Analysts say the demand for vegetarianism isn't high enough to warrant a spot on the competitive menu space.

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Dunkin’ Donuts recruits Boston Red Sox for campaign

May 2, 2011

Canton, Mass.-based Dunkin' Donuts has a major allegiance to Boston sports, having partnered with the Bruins, Celtics and now the Red Sox.

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Cold Stone now offering online ordering

May 2, 2011

Cold Stone Creamery has launched a new online ordering website for customers to order cakes, ice cream cookie sandwiches and ice cream cupcakes, available for…

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Online ordering now available at White Castle

May 2, 2011

White Castle is now offering online ordering nationwide. The home of the Original Slider tested the service in March in Minneapolis before expanding it…

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Carl’s Jr. and Hardee’s launch Stars for Troops Campaign

May 1, 2011

CKE Restaurants Inc., parent company to Carl's Jr. and Hardee's restaurant chains, launches the Stars for Troops fundraising campaign this week at…

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White Castle marks 90th birthday throughout May

May 1, 2011

White Castle continues to celebrate its 90th anniversary throughout May by also marking National Hamburger Month with special promotions and events.

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West Coast Subways launch Fit to Fight Hunger

May 1, 2011

Nearly 1,600 Subway restaurants in California, Nevada and Hawaii are joining together for the Fit to Fight Hunger project, which supports local food banks and…

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Chains use blogs to offer a kitchen perspective

by Alicia Kelso — Editor, QSRWeb.com

Arby's, Dunkin' Donuts now featuring a behind-the-scenes look from a culinary point-of-view.

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Bojangles' celebrates South Carolina teachers

April 28, 2011

Bojangles' will sponsor a fundraiser from May 16 through May 29 to celebrate South Carolina Teacher Appreciation Month.

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Webinar to discuss emerging trends in foodservice

April 28, 2011

Empathica and FastCasual.com will present a roundtable webinar May 12 discussing the five emerging foodservice industry trends. The webinar, "Emerging Trends…

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Consumers list Coca-Cola, Starbucks as most relevant brands

April 25, 2011

According to Bevnet, Brodeur Partners, a strategic communications company, recently released the results of a survey that assessed the "relevance" of brands to…

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Seattle’s Best enters Tim Hortons territory

April 25, 2011

Seattle's Best Coffee, a subsidiary of Starbucks, is now offered in 10 Wal-Mart Supercenters throughout Canada.

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Popeyes offering buy-one-get-one-free deal

April 25, 2011

To continue its celebration of beating KFC in a national taste test in August, Popeyes is offering customers a buy-one-get-one-free deal from now through May…

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Auntie Anne’s celebrating National Pretzel Day

April 24, 2011

National Pretzel Day is April 26 and to mark the occasion, as well as National Dance Week this week, Auntie Anne's is teaming up with "So You Think You Can…

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Burger King teams up with Marvel Comics' Thor

April 24, 2011

Burger King Corp. has joined forces with Marvel Entertainment to kick off its sponsorship of the comic book-inspired film "Thor," which hits theaters across…

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MobileBytes launches White Label program for restaurants

April 21, 2011

Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of…

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Original Tommy’s marks 65th anniversary

April 21, 2011

On May 15, Original Tommy's will offer 65-cent Original Tommy's cheeseburger and Coca-Cola combos in Los Angeles at Beverly and Rampart boulevards to celebrate…

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