Skimming: credit cards - and profits

Credit card skimming in the restaurant industry is becoming more exposed as high-dollar theft cases are being made against restaurant workers. Recently in the…

The evolution of the value menu

by Alicia Kelso — Editor, QSRWeb.com

Permanent discount offerings are tricky to balance at already low-price point QSRs.

El Pollo Loco serving Thanksgiving dessert

November 23, 2010

El Pollo Loco is making Black Friday and Cyber Monday a little sweeter. From Nov. 26-29, the chain is offering a free individual size chocolate cake – valued…

The Buddy System makes for a drip-free treat

November 23, 2010

The Buddy Cone System, an ice cream cone holder that reduces drips, has signed a deal with California-based Galardi Group.The agreement calls for the Buddy…

It’s Electric! Dutch McDonald’s offering vehicle charging stations

November 23, 2010

One McDonald’s franchisee in The Netherlands is really thinking ahead. Panky Nefkens, who operates McDonald’s in Lelystad and Almere, is now offering his…

Dirty dishware, restrooms and odor are Top 3 customer turnoffs

November 22, 2010

A recent Cintas Corporation survey conducted by Harris Interactive revealed that dirty dishes, unpleasant odor and dirty restrooms are the top reasons…

And a Whataburger in a pear tree

November 22, 2010

The Whataburger Serves initiative is bringing the “12 Days of Whataburger” to restaurants this holiday season. The Internet coupon campaign offers customers…

Giving thanks for the Slider stuffing recipe

November 22, 2010

If you can’t justify bringing a Big Crave Case to the Thanksgiving table, sneak some Sliders into the trimmings instead. White Castle has released its turkey…

More than figgy pudding and good cheer

By Amanda French

Dunkin' Donuts helps out with the stocking stuffers

November 21, 2010

Dunkin' Donuts is making Santa's job a bit easier this holiday season. The company is now offering its rechargeable gift cards in almost 19,000 partner retail…

Drinking glass threat returns, Coca-Cola issues voluntary withdrawal

November 21, 2010

In June, McDonald's recalled its promotional Shrek glass with "an abundance of caution" after trace levels of the heavy metal cadmium were found on the glass…

Arby's tips its Red Hat to suppliers

November 18, 2010

Arby's Restaurant Group Inc. honored nine suppliers with its Red Hat Supplier Achievement Awards during its worldwide franchise convention held recently in…

Jack in the Box takes on Big Brother/Big Sister role

November 18, 2010

Jack in the Box has debuted its newest antenna ball promotion to raise money for the Big Brothers, Big Sisters organization, a donor-supported network of…

Sweet ride: CKE Restaurants' promo features Black Beauty car

November 17, 2010

CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's, is offering up a chance to win the Black Beauty Car from "The Green Hornet."

Subway CDO to go undercover

November 16, 2010

Subway's chief development officer Don Fertman is about to go incognito to get a pulse on the chain's day-to-day operations. Fertman will appear on CBS…

Exit41 launches Facebook ordering app

by Valerie Killifer — Editor, FastCasual.com

November 16, 2010

Exit41 has officially launched a new web-based solution that will let Facebook fans of restaurant brands order meals via the social networking site. The app…

Dairy Queen marches to the Trusonic beat

by Alicia Kelso — Editor, QSRWeb.com

QSR chain taps new in-store music provider.

On the hunt for McDonald's new McCafe item

November 15, 2010

The McDonald's McCafe line, which has exceeded expectations, already features selections for mocha and caramel lovers, including the iced mocha, mocha frappe…

White Castle Cravers get their holiday wishes

by Alicia Kelso — Editor, QSRWeb.com

November 15, 2010

White Castle is bringing back its flavored chicken rings and sweet potato fries just in time for the holiday season.

Bojangles prepping for its "Super Bo" party

November 14, 2010

Bojangles' is offering up a "Super Bo" party for the ultimate tailgater.