Carvel serves up appreciation

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September 8, 2010

In celebration of Customer Appreciation Day, Carvel, America's oldest retail ice cream franchise, is encouraging customers to nominate someone special for…

Hardee's celebrates 50 years

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September 6, 2010

Hardee’s is turning 50 this month and plans to get its customers involved in the celebration. 

Quick-service-restaurant kiosks: What's taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Efforts to allow customers to self-order in fast-food restaurants have been stymied despite successes at several firms.

Wendy's tests breakfast on home crowd

September 2, 2010

Wendy's has chosen its hometown to test out some new breakfast items, including sausage biscuits, bacon fire-roasted burritos, egg and cheese paninis, and…

Cold Stone helps make a dream come true

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August 31, 2010

Cold Stone Creamery and the Make-A-Wish Foundation have teamed up to help make an 11-year-old girl’s dream come true by hosting the “World’s Largest Ice Cream…

French-based QSR to expand halal-only chain

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August 31, 2010

A French quick-service chain, Quick, announced it will almost triple its line of halal hamburger restaurants because sales have doubled.

El Pollo Loco celebrates 30 years in 30 days

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August 31, 2010

El Pollo Loco turns 30 this year and is inviting everyone to the milestone celebration. Throughout September, customers can log onto www.elpolloloco.com and…

QSR kiosks: What is taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Many industries have embraced the self-service technology, but restaurants have been reluctant.

Chicken fight: Popeye's declares win in taste test

August 25, 2010

Popeyes announced Wednesday that its Spicy and Mild Bonafide bone-in fried chicken was voted the favorite in a national taste test against KFC's Original…

Are we missing something?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Recently Market Force ran a series of studies with over 4,00 consumers to investigate their attitudes and behaviors around fast casual and family restaurants…

Carl's Jr. taps new PAR EverServ for POS solution

by Alicia Kelso — Editor, QSRWeb.com

Carl’s Jr. has implemented a POS solution featuring PAR EverServ QSR software, running on PAR EverServ 6000 terminals.

Dairy Queen taps Vendor Safe Technologies as provider

August 23, 2010

American Dairy Queen Corp. has selected Vendor Safe Technologies as its preferred provider of Payment Card Industry Data Security Standard (PCI/DSS) compliance…

BK, McDonald's part of BOA mobile payment testing

August 22, 2010

Bank of America will begin testing mobile payments in New York City in September. The test will measure whether or not a system will allow consumers to pay for…

Custom(er) made: Some QSRs getting their guests involved in menu creations

by Alicia Kelso — Editor, QSRWeb.com

By now, most quick-service chains have used social media to engage with their fans. Some have gone a step further with the outlet, facilitating consumer…

Quail Digital launches flexible headset system

August 19, 2010

Quail Digital has introduced the Q-Pro Series 5 headset, a drive-thru system that does not require a belt pack or cabling. The wireless set includes integral…

Popeye's taps BrandIndex to gauge consumer perception

August 18, 2010

Popeye's Louisiana Kitchen has signed an agreement with BrandIndex, the daily consumer perception service of international market research firm YouGov.

NYC Whopper Bar introducing pizza burger in September

August 16, 2010

Burger King Corp. has announced that its flagship Whopper Bar in New York City's Times Square will introduce the NY pizza burger in early September.

Healthy incentive: High-impact loyalty programs still uncommon at QSRs

by Alicia Kelso — Editor, QSRWeb.com

Technology advances and centralized software may encourage more operators to offer customer benefits.

McDonald's gets a jump start on breakfast

August 11, 2010

According to market research firm The NPD Group, breakfast accounted for nearly 60 percent of the restaurant industry's traffic increase throughout the past…

Subway franchisees offering a car's-eye view

by Alicia Kelso — Editor, QSRWeb.com

Some Subway restaurant owners get innovative with the drive-thru concept.