How technology can improve ROI of maintaining foodservice equipment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in…

Capturing today's diners? A lot of it is still about 'the money'

Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…

Yelp's restaurant review data gets much easier to use

April 14, 2017

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of…

Is your restaurant the winner of the 'Perfect Pitch?'

by Cherryh Cansler — Publisher, FastCasual.com

We are accepting entries for our third annual competition, The Perfect Pitch — aimed at owners of new fast casual concepts looking to pitch their brands to a…

Taco John's to open 2nd Virginia location

April 13, 2017

Taco John's will open a location this summer on Euclid Avenue in Bristol, Virginia, the chain's second in the commonwealth, according to a news release. The…

Jack in the Box promotes 9-year company veteran

April 13, 2017

A 9-year veteran of Jack in the Box's leadership team has been promoted to the chain's chief investor relations and corporate communications officer. Carol…

Free webinar: Is your franchise marketing strategy hurting or harming your brand?

by S.A. Whitehead — Food Editor, Net World Media Group

How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best…

Study: Many consumers lukewarm on restaurant tech, loyalty programs

April 13, 2017

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party…

Operators and vendors join forces to set supply chain best practices

April 12, 2017

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and…

Study: Wanderlust is stealing restaurant dollars

April 12, 2017

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

McDonald's shares menu board lessons

by Bradley Cooper — Editor, Connect Media

When McDonald's upgraded its digital menu boards, it ran into a number of challenges. Rich Cook, senior manager of U.S. IT restaurant solutions at McDonald's…

El Pollo Loco sweetens franchise deals to grow

April 12, 2017

El Pollo Loco is offering the possibility of initial franchise fee discounts of up to 100 percent off to multi-unit franchisees, who want to help the chain…

Former Starbucks strategist joins Jack in the Box board

April 12, 2017

Lululemon Chief Strategy Officer and former Starbucks strategy and process improvement leader, Vivien M. Yeung, has joined the board of Jack in the Box…

Del Taco expands in Atlanta with former NFL pro

April 12, 2017

Mexican QSR, Del Taco, has signed a development agreement with former NFL player Donnell Thompson to bring five locations of the chain to east Atlanta, a news…

3 ways technology can lower food costs

by Niall Keane — CEO of SynergySuite, SynergySuite

With timely insights, restaurants can optimize processes, make better decisions, and save time and money

New joint venture partners get 'fresh' with the Sunshine State

April 11, 2017

For the most  part, the terms "fresh" and QSR are typically not used together in the same sentence. But, a new joint venture partnership aims to change that…

New tech finds, funnels real-time restaurants digital sign content

April 11, 2017

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors. Allure…

2 techs combine forces to reduce labor costs

April 11, 2017

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule…

Jack in the Box begins CFO search

April 10, 2017

Jack in the Box is beginning the search for a chief financial officer to take over when CFO Jerry Rebel retires next year, according to a news release. The…

Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…