April 24, 2026
Cinnabon is partnering with Warner Bros. Discovery Global Consumer Products to release two limited-time menu items inspired by the Harry Potter franchise's…
read nowby Cherryh Cansler — Publisher, FastCasual.com
The shift has brought us to a new frontier: GEO (Generative Engine Optimization). If SEO was about being found by a search engine, GEO is about being…
read nowApril 23, 2026
Mexican QSR chain Taco John's has appointed Ian Poole as vice president of development to lead its national expansion and franchise support efforts, according…
read nowApril 23, 2026
Little Caesars and Flytrex have partnered to expand drone delivery services with the introduction of a new aircraft capable of transporting meals for an entire…
read nowApril 22, 2026
PAR Technology Corporation released its 2026 Quick Service Restaurant Operational Index Report on Tuesday, revealing that loyalty program members are now…
read nowApril 22, 2026
White Castle has partnered with Automated Retail Technologies, LLC to expand access to its sliders through hot-food automated kiosks, marking a significant…
read nowForward Fooding Recognizes the AI-Powered Restaurant Platform Among the World’s Most Innovative AgriFoodTech Companies.
read nowApril 21, 2026
American Dairy Queen Corp. has partnered with Presto to implement Voice AI technology in its drive-thru lanes, following a successful test at corporate-owned…
read nowApril 21, 2026
Pizza Hut has relaunched its Hut Rewards program, transitioning the loyalty platform into a next-generation membership designed to provide ongoing value and…
read nowTraditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations…
Presented by Service Management Group
download nowRunning a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…
read nowby Jim Knight — Founder & CEO, Knight Speaker
Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a…
read nowby Kelly Grogan — Founder, CRUMBS
When you treat every catering order as a relationship worth tending to, the revenue follows. When you treat it as a transaction to fulfill and move on from…
read nowApril 20, 2026
Qu, a unified commerce platform helping quick-service and fast-casual restaurants boost efficiency and grow revenue, has launched its Intelligent Commerce…
read nowApril 20, 2026
Fried chicken brand Jollibee is teaming up with the multiplayer online role-playing game Final Fantasy XIV Online for a limited-time collaboration launching…
read nowApril 20, 2026
White Castle is expanding its presence in the Sunshine State with plans for a new location in St. Augustine, marking the brand's first entry into Northeast…
read nowManaging team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…
read nowApril 17, 2026
Little Caesars has launched a feature that allows customers to order pizza through ChatGPT by integrating the AI's conversational abilities with the company's…
read nowApril 17, 2026
Krispy Kreme will enter the Netherlands under a franchisee agreement with Jafa Holding BV. The country's first shop is slated to open in late 2026, according…
read nowby David Strauss — SVP Sales, SumUp
In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core operational priority rather than…
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